Yes. We encourage travellers to tell us about any medical conditions, mobility requirements, dietary needs, or other special circumstances that may affect their holiday. Sharing this information allows us to make appropriate arrangements and recommend travel options that best suit your needs.
Every traveller is different, and the more we know about your requirements, the better we can tailor your New Zealand holiday.
Many special requirements can be accommodated when they're identified early in the planning process.
What types of conditions should I tell you about?
We recommend advising us of anything that may affect your travel experience.
This can include:
- Mobility limitations
- Difficulty walking long distances
- Difficulty climbing stairs
- Medical conditions
- Dietary requirements
- Accessibility needs
- Use of mobility aids
- Special accommodation requirements
Even if you're unsure whether something is relevant, it's always better to let us know.
When should I tell you?
Ideally, as early as possible.
This gives us the best opportunity to recommend suitable accommodation, transport, and sightseeing options.
Early notification can also help avoid disappointment if certain properties or activities have accessibility limitations.
Will I need to provide further information?
Yes.
After booking, you'll receive a form requesting details of any medical conditions or special requirements that may be relevant to your tour.
This information helps us make any necessary arrangements and ensure suppliers are aware of your needs where appropriate.
Can Discover New Zealand help with accessibility planning?
Absolutely.
Our travel specialists regularly assist travellers with a wide range of accessibility and mobility requirements.
Depending on your needs, we may be able to recommend:
- Accessible accommodation
- Suitable transport options
- Mobility-friendly sightseeing experiences
- Ground-floor accommodation
- Reduced walking alternatives
The earlier we know about your requirements, the more options we'll usually have available.
Will my information be treated confidentially?
Yes.
Any personal information you provide is treated with care and used only for the purpose of arranging your travel requirements and ensuring a safe and comfortable holiday experience.
Need Help Planning an Accessible New Zealand Holiday?
If you have mobility concerns, medical requirements, or any other special travel needs, our travel specialists are happy to discuss your options and help create an itinerary that works for you.
For personalised advice, contact our team.