New Zealand Travel Testimonials
Breadcrumb

Discover New Zealand Touring Holiday Reviews

Read our customer feedback - over 700 reviews

We're proud to have shown thousands of people  from all over the world around New Zealand. Read what they have to say about their Discover New Zealand Experience.

Check out our Google Reviews
Google reviews

4.9

Google Overall Rating
Discover New Zealand

As a couple of Aussies, we have just spent April self driving both islands of New Zealand. I have never been to New Zealand, so with the help of Discover New Zealand and in turn New Zealand Fine...
Read more

Discover New Zealand and Petra helped make our tour in NZland amazing. From the beginning Petra was attentive and available. We spoke many times before the trip. She was always patient and kind...
Read more

Had an absolutely amazing trip with Discover New Zealand. Everything went like clockwork and we had no worries about our booking for the whole month. Christina Brockie organised everything that...
Read more

When we decided on a 19 day self-driving trip to New Zealand, I searched internet and came across Discover New Zealand website. The example itineraries are very close to what I had in mind. I...
Read more

Nichole did amazing job of organising a suitable itinerary for our 3 week self drive adventure. We did both islands, accommodation and some activities pre booked. No problems with any bookings...
Read more

Or see our direct feedback
Testimonial list
Ann & George Grace , The Southern Circuit Self Drive Tour, Travelled on 24 of Feb 2024

Hi Jeanette. We loved our trip. It was a wonderful way to travel having car and accommodation all booked for us. The accommodation was always well located and very clean and comfortable. The Suzuki Swift alias Tae Tae was ideal for fuel consumption and she handled the mountains easily. The app was ideal for tracking our trip, accommodation and booking references. Our only glitch was the driving from Queenstown to Franz Josef as it was a very long day. It would have been better to add a night at Wanaka to reduce the driving time. Thank you for taking care of our travels and we look forward to returning to NZ to tour the North Island. Kind regards, Ann and George Grace

Jaishree & Sundaram Hariharan & Sawhney, South Island independent coach tour - 4 pax, Travelled on 9 Feb 2024

Sorry for the delay in writing a review. It has been quite busy since I came back to the US. I want to say that we had a fantastic holiday. It was certainly a trip of a lifetime and we are so glad we did. It was everything and more than what I imagined. Owen Hunt, our agent was extremely patient with me, very informative and helped me every step of the way in designing our dream vacation. Being from there, he was able to provide first hand information and advice that helped me to decide on my itinerary. All the details were taken care of, the hotels we stayed in, the tours, the itinerary and of course the people. They were always there to answer our questions. Owen worked with me to choose the right hotels, which were all very good. They were all in the city center and easy walking distance to both attractions and food places. I would say, the best part for me in working with Owen, was that he was able to figure out exactly what I wanted, provided information that was relevant to my booking and kept the price within our budget. The tours were well organized, small groups and knowledgeable guides. We also requested vegetarian food that they did their best to accommodate. Overall, I am very impressed by their professionalism, and willingness to customize your tour and were not pushy at all. I highly recommend Discover New Zealand and Owen Hunt for anyone looking to have a trip of a lifetime “Down Under”. Thank you Owen.

Lorry & Jean Olson, Auckland to Queenstown 14 Day Self Drive Tour, Travelled on 21 Feb 2024

Our 14 day North and South Island self drive tour was absolutely wonderful. The NZ Fine Touring company and Louise Hodge in particular were very responsive as we planned for the trip and during the trip as we had questions. For those considering a trip we would highly recommend going with this company- the app with all the details and all the helpful reminders about trip preparation were great. We do wish we had extended by 4-6 more days just to spend a bit more time in certain places, but the routing and suggestions on what to do/see helped us see wonderful things in the time we had. Couple of specifics we would consider if doing the tour again. Would probably have booked hotel in AKL for the morning we arrived. Had to wait from 7 am arrival at hotel to 3 pm that afternoon to check in at the hotel. A shower and change of clothes (and short nap) would have been ideal. We powered through but it wasn't ideal for us. Hotel in Wellington- rooms were a bit dated and the self parking was really confusing with driving around the block to very tight self parking. At several hotels we had to show them the booking information that breakfast was included with our room. Because we had that on the app they always honored it, but if a client didn't push back they likely would have charged them for breakfast. This happened at 2-3 hotels. Pullman Rotorua and Heritage Mt Cook were both amazing hotel rooms and locations. Christchurch hotel bit dated room but ideal location. Europcar - pickup in AKL took 2 hours +. There was a huge line and they appeared very understaffed. May want to warn people that this can take some time, as we might have booked something that day thinking it would not take so long. Pickup at the Picton Eurpocar was much smoother- they had everything ready to go when we arrived. I have already recommended your services to a number of folks. Thanks again for a helping us have such a wonderful visit to beautiful NZ.

Richard & Margarita Barnes, New Zealand North and South Island Grand Tourer, Travelled on 28 Jan 2024

Well organised holiday, we didn't have to worry about a thing. Interesting itinerary, lovely hotels. Memorable holiday, well worth the long journey from England.

Maura & John Rudder, Grand Pacific Tours 14 Day Ultimate Panorama, Travelled on 9 Feb 2024

Hello Chelsea! We can't thank you enough for all your help in setting up our trip! Everything was just PERFECT! Grand Pacific Tours could not have been any better. Their luxurious coach and incredibly knowledgeable and charismatic guide/driver exceeded our every expectation. The itinerary included every major spot in NZ! The hotel accommodations and meals were all terrific. This small group travel experience will have set the bar for all future travel for us! We will be recommending both you and Grand Pacific to our USA friends who are considering this once in a lifetime trip to beautiful New Zealand! Thank you and Kia Ora! Maura & John Rudder

Brent Collyer & Yuzhi Bao Lakes, Mountains and Glaciers Self Drive Tour, Travelled on 19 Feb 2024

Hi Lisa, Thanks very much for organising our trip to the south Island of New Zealand, everything thing ran smoothly and we had an excellent time. Thanks to you and your team for making our first trip to New Zealand such a pleasure, what a beautiful place. We look forward to working with you again in the future. Kind Regards Yuzhi and Brent

S.G & S.R, Auckland to Christchurch Highlights Tour, Travelled on 17 Feb 2024

Hi, Thank You Angela for taking care of all our bookings and last minute changes. I truly appreciate that how quickly you got back to me with multiple options. At no point, I felt that you were pushing me to buy something. The hotels and airport pick ups were very timely and in great locations. Please reach out to Angela for any guidance if you are planning your trip to New Zealand, she is superb in working with you and great in understanding what you are looking for!

Lynne Armstrong, North Island Adventure, Travelled on 26 Feb 2024

Harriet organised a tailor made itinerary for the North Island, she was extremely helpful and no matter how many changes I asked for she completed these request very quickly and efficiently, nothing seemed to be a problem for her. I would book with Harriet again - Thanks again for the wonderful holiday - Lynne, Queensland

Prue & David Ward | New Dates - 31 Day Northbound Experience, Travelled on 6 of Feb 2024

Good morning Chelsea, My husband and I have been liaising with Owen Hunt for many months about our month long trip to New Zealand which ended on 7 March 2024. Owen has provided exceptional service and he does this always with a bright and cheery manner. We have enjoyed working with Owen so much that I wanted to write to you to let you know how pleased we have been with all the assistance he has provided and the high quality of our interactions. We first began communicating with Owen mid 2023 when we were deciding on the best way for us to visit New Zealand. Immediately we took a liking to Owen's friendly communication style and that nothing seemed to difficult for him to fit into our schedule or to rearrange if we wanted something removed. Owen heard what type of tour we were wanting and proposed a trip that suited us really well. Originally we were leaving Australia on Boxing Day, but due to emergency surgery for my husband, we had to rebook. Initially it looked like we would need to pay rebooking fees etc, but Owen was able to sort this so that we only paid an amendment fee. We are so grateful for the professional way this was all dealt with, with little fuss for us. The holiday was wonderful and we were happy with our room bookings, tours and appreciated the use of the App. We did have to swap a car and call out the roadside assistance team in Wellington, and whilst we did this ourselves and only advised Owen as a courtesy, he telephoned us to check that all was okay. This level of care and service is rare and we felt very supported by Owen. We will be recommending your agency, and Owen in particular, to friends and family who plan to visit New Zealand. We are only sorry we did not realise that Owen is based in Wanaka, as we would have popped in to say hello at the time. We hope that Owen is recognized for the wonderful service he provides. Many thanks, Prue and David Ward

Leonie, Lutfi and Natasya Heyder, Original Southern Circuit Self Drive Tour V3 +1, Travelled on 17 Feb 2024

Dear Owen, I was meaning to write to you but you beat me to it. We had THE BEST time ever. Everything was perfectly organised and we loved everything you did for us. We loved our accommodation, the car (we were upgraded to a Ford Everest which was a DREAM to drive) the places we went to. We fell in love with New Zealand and can't wait to come back and explore the northern part of South Island and take a look at North Island. How many weeks would you say...2.5-3 weeks? Oh! and the train trip! what a surprise, not only was the scenery beautiful but we didn't expect to be seated in the dining car and absolutely loved that experience and was the icing on the cake. thank you very much Owen. Regards Leonie

Adam & Linda Naylor, 27 day Discover New Zealand 2024 Highlights Tour, Travelled on 7 Feb 2024

Hi, We have recently returned home from New Zealand and have been reflecting on the tour organised by NZFT. Firstly, we would like to thank you and your colleagues for all the arrangements you made on our behalf, all of which fell into place faultlessly from start to finish. We enjoyed every minute of our trip, although there was the odd hour of driving I could have done without, it was worth it to see so many wonderful sights. It was not only the expected highlights, the places listed in the guidebook and in your itinerary, but the other less well-known places we came across every day. For example, when we were in Wanaka, we were stopped and asked where 'the tree' was, we had no idea what the gentleman was talking about, however, our late afternoon walks around the lake led us to 'the 'tree', of which we have some wonderful photos. In total, I took over 1000 photos, and you are probably sent 1000's, so I have attached just one, which I think is the best taken. We had 4 weeks of great weather, with only one wet day (in Franz Josef not surprisingly) which is far better than we could have expected. All the accommodation was very good, the city locations were so convenient, and not having to find somewhere to park was a bonus. Having said that, the Christchurch one way system was very, very frustrating, despite our detailed road atlas. Two places deserve a special mention as our favorites; Admirals View Lodge and Motel in Paihia we particularly liked, but the stand-out accommodation was Lakeview Tekapo. It was quite extraordinary in its both it's setting and the quality of the accommodation. Thank you again for a wonderful holiday, and although we are unlikely to return to NZ (there are too many other places to visit) we will recommend your services to any friends and family who plan a similar trip. Regards and thanks, Adam Naylor

Brent Collyer & Yuzhi Bao, Lakes, Mountains and Glaciers Self Drive Tour, Travelled on 19 Feb 2024

Hi Lisa, Thanks very much for organising our trip to the south Island of New Zealand, everything thing ran smoothly and we had an excellent time. Thanks to you and your team for making our first trip to New Zealand such a pleasure, what a beautiful place. We look forward to working with you again in the future. Kind Regards Yuzhi and Brent

Rochelle & Andrew Kushin, Southern Circuit extended holiday, Travelled on 20 Feb 2024

My son, Andrew and I want to thank you for helping us to plan our vacation to the South Island. We just returned to San Francisco on Tuesday after spending 16 days touring the island. We feel so fortunate that you advised on visiting so many exquisite places. Thanks again for your assistance. The planning was flawless and every detail worked out perfectly. Sincerely, Rochelle, Andrew Kushin

Vivien & Stephen Lomas, South Island 23 Day Self Drive Tour, Travelled on 5 Feb 2024

Our consultant, Mackenzie Neely, did an amazing job of getting our itinerary done with only 2 weeks notice and we couldn't rate her highly enough. She had to do some tweaking to get it together in time for us but put together an amazing trip. Everything was perfect.

Lesley & Graeme Oliver, Grand Pacific Tours 19 Day Ultimate Showcase, Travelled on 6 Feb 2024

Absolutely fabulous 19 day tour of the north and south islands of New Zealand. Made lots of new friends from Australia, Canada, UK and the USA and Roger Duncumb our coach driver and travel guide was excellent. He went over and beyond the call of duty! The days went by really fast and people at home ask me which was my favourite part of the trip and I couldn't really say as every day was unique and interesting. I have to say that I have never been in and seen a coach so luxurious and spacious. A full size coach with only 20 seats, with every seat being a window seat. I would truly recommend this trip to others. Well done Grand Pacific.