Discover New Zealand Touring Holiday Reviews

After leaving Auckland, our first stays in both islands, Arcadia House and Ah House, both unique and comfortable accommodation run by superb hosts, made these memorable stays and definitely our favourites.
From our initial enquiry, the development of our itinerary, the seamless running of our tour, right through to its completion, your teams attention and communication has been excellent; the result a memorable holiday and many treasured memories. Our thanks go to Christina, Sabina, Nicola and Katie.

Hannah's favorite experience was the TransAlpine train trip from Greymouth to Christchurch - she loved the food, wine, conversations.with fellow passengers and of course the amazing scenery. I loved it, too, but my favorite experiences were the Blackwater rafting trip in Rotarua and the three kayaking trips - Abel Tasman, Doubtful Sound, and Franz Josef Okarito. We saw dolphins, fur seals, and other worldly ferns and songbirds that were mysterious and beautiful. The hotels were all nice, but our favorites were Mt. Cook Hermitage and Franz Josef. We also loved the fun decore and beautiful surroundings of the hotel in Nelson and the cozy cabin aboard the TSS Earnslaw. Oh, and the beautiful hotel and Treaty Grounds in Bay of Islands, the magical Glenorchy LOTR tour, and charming Hobbiton tour and meal. A few more shout outs- the inclusive ferry from Wellington to Picton was amazing - good food, delicious wines, and such a relaxing atmosphere. The museum with the earthquake survivor stories in Napier was phenomenal. EZ Rental car was so easy to pick up and drop off, and the Rav 4 was perfect for our 3 week roadtrip.
Hannah and I are some of your biggest fans and will share the word with our traveling friends.

It's difficult to choose the best part as the entire trip was amazing. The coach was ultra comfortable, our driver and tour guide (Lindsay) was the best. The (innovative) seat rotation worked well. Milford Sound in the rain was probably up there as a number one, seconded by the helicopter to Mt Cook, and standing on the snow, and the Tranz Alpine train trip was a scenic and enjoyable experience. The hotels were all first class, welcoming staff, comfy beds, nice views, delicious (plentiful) meals, great locations. Our small group of 18 was just the right size and everyone had a wonderful time together.
Thanks 'Discover New Zealand', Grand Pacific Tours, and Emily-Rose James for a wonderful 10 days travelling around the South Island And a big shout out to our coach driver/tour guide, Lindsay, he was the best!

The overnight trip to Doubtful Sound was our favourite experience. The peace and solitude we found there was perfect. We were lucky enough to experience clear dark skies so we could spot the Magellanic clouds, a truly unforgettable couple of days.
We were very impressed with the whole team who offered their support and were there when we needed them. Very well done!

Great Journeys Spectacular South tour was awesome. All three trains we ride (above tour plus Northern Explorer) in Scenic Plus were phenomenal- good food, constant flow of drinks, good service and wonderful scenery. We had a great time bonding with Lucas, our host, and our small group of fellow travelers in the South.
Enjoyed the entire experience and liked how our Rotorua trip was pieced together.

Everything was just fantastic. Mt Cook was a highlight, Queenstown beautiful and BBQ dinner great, Milford Sound with good commentary from bus driver great, TransAlpine train trip top class. Accommodation good with lovely comfortable beds and room to move around inside. Scenery superb. Help from your team first class. Thank you for the best holiday with memories to last a lifetime. Alfred your the best. Thank you again.
Absolutely fantastic holiday made so good due to the itinerary support staff and smooth going. Weather good as well.

I loved Rotorua as the hotel I stayed at was absolutely wonderful and I give it 10/10 and told them so many times. The staff were fabulous and so helpful. Coupled with Fine Tours support and advice I felt so happy and relaxed. The tours I did ie Hobbiton and Te Paui were both both brilliant. Everywhere I went people so helpful.
Fine Tours New Zealand is absolutely and so supportive. Everything was done so well which I kept saying. You managed my panicking moments and helped me so much. Your recommendations on what to do were so helpful. I really like being picked up in all the points I was and would recommend this to be organised for every stop. I wish you organised travel worldwide!!!! It was a fabulous tour and I'm already planning my next one which I'll do which your assistance. So much thanks to you all.

Lisa organised us an unforgettable holiday! From the beautiful Tudor/Victorian-era character hotel stay on day one in Christchurch to the cross country train ride from West to East of the South Island. Everything was seamlessly organised for us. The drive through Fiordland was just stunning, we experienced snowfall and cheeky Kea birds on our way out to Milford Sound, all the while surrounded by picturesque scenery. The steamboat trip to a farm homestead in Queenstown was a worthy add on too. We will definitely recommend Lisa and Fine Tours Group to anyone looking to visit NZ. We loved the self paced driving tour as we could stop and see everything we wanted to and more! Having Lisa pre-book our events meant we had the best seats in the house for all of our experiences. Such a memorable trip.

All went according to plan. Didn’t really need in-country support. All accommodation was excellent. Tours pre booked were great, we only paid for fuel and food.
Very happy with everything, the app worked well, saved having paper itinerary.

We enjoyed the whole trip and we had two stand-out experiences. The Auckland Harbour Sailing Dinner cruise was exceptional. The weather did play a big part but still quite an experience. Also we absolutely loved our stay in Rotorua and our experience at the War Ariki Hot Springs & spa. They were very accommodating there and it was a great experience and the nighttime activities especially the Maori Cultural experience. Thoroughly informative and entertaining as well
A real pleasure to deal with you Kayla. Nothing was too much bother and I liked you checked in on us after our no-show ( our own time-keeping fault). When we are looking to explore the South Island we will certainly be in touch.

Thoroughly enjoyed all of the South Island, so beautiful and easy to travel around, great hikes and bike tours, accommodation was very comfy and most of the time central to attractions and shops.
Hopefully we’ll be back to do the North Island.

What a fantastic experience. All of the accommodations, tours, and rental cars were excellent and the whole tour went smoothly. The hotels were high quality and each had their own ambience. It's difficult to pick a favourite as they were unique in their own way and were well situated for excursions, hiking, or city exploring. The staff at all the hotels were exceptionally welcoming and helpful. A big thanks to Lisa and the rest of the team for making this adventure memorable. Cheers.
Thanks again Lisa. The two times I used the in app messaging the responses were quick and professional.

We loved our time in Queenstown. The apartment was very comfortable, with a great view and a close walk to the main part of town, where the restaurants were fantastic, especially Flame. Our trip to Milford sound was spectacular; our driver/guide Ferg was very informative and engaging. He answered all our questions and had a great sense of humor. We would highly recommend him for anyone else taking this trip. We really enjoyed the Gondola ride and all the amazing views. We also took an additional wine tasting tour on our own through Trip Advisor and would highly recommend the company Appellation Wine Tours and their tour the Queenstown Classic Wine Tour with guide Al. Our Private Transfer driver Brent to and from Christchurch Airport to Quest Cathedral was fantastic. When we left a suitcase on our last day, Brent and the rest of the Transfer staff were amazingly accommodating, and got us our suitcase to the airport on time. So thankful for them. Also, we appreciated Vicki (?) being in touch with us early on when there was a train delay issue from a derailment. You all are amazing.
The car was very comfortable and suited us well. All of your detailed information and people who helped us along the way, made our trip very easy and non-stressful. If we had had more time, we should have picked a longer trip to break up the longer driving days a little more. Loved New Zealand!

This tour was above and beyond my expectaions. It was definitely a 16 days Highlights of NZ tour. The combinaton of the natural beauty of New Zealand's mountains, mudpools,waterfalls, togehter with the small tours, cruises, museums, Maori culture and extra options were a perfect combination for a memorable holiday. An added bonus was that it snowed in Twizel! Hotel staff were friendly and helpful in all hotels. I enjoyed the humor, dinner and relaxing crusie on Darryl's Dinner Cruise in Bay of Islands. Our coach driver Craig Emslie was exceptional. His knowledge of NZ and it's history was very informtive throughout the entire tour with some added humor along the way. The coach was clean, spacious and the seating rotaion was very fair. Our tour guide Todd Besham was very professional and organised. He often checked in with people along the way. Both Craig and Todd worked so well as a team.
I would like to mention Owen Hunt who supported me in planning this holiday. We discussed a few options prior to booking this tour. Owen was very professional and patient in reassuring me of what choices I had which allowed me to make the final decision. I must admit, I was a little afraid of booking this holiday but Owen made it very easy, He answered all my questions quickly and professionally. I would highly recommend Owen Hunt and Fine Tours Group.

We enjoyed the mountains and tracks in the Otago region. Whether walking, hiking or riding the views were great. We enjoyed all the activities you lined up for us, such as the air tour over to Milford Sound and even the supper and sheep-herding presentation on the TSS Earnslaw cruise.