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Discover New Zealand Touring Holiday Reviews

Read our customer feedback - over 700 reviews

We're proud to have shown thousands of people  from all over the world around New Zealand. Read what they have to say about their Discover New Zealand Experience.

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Our trip to New Zealand was planned by Emily-Rose James with Discover New Zealand. The trip she planned was amazing! Emily-Rose worked so hard to make our trip to beautiful New Zealand a once in...
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We as a family of 3 did the 2 day Christchurch to Queenstown Journey including TranzAlpine Train. The train was comfortable and had refreshments available to buy. We saw some incredible views....
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We enjoyed the mountains and tracks in the Otago region. Whether walking, hiking or riding the views were great. We enjoyed all the activities you lined up for us, such as the air tour over to...
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we enjoyed the whole trip and we had two stand-out experiences. The Auckland Harbour Sailing Dinner cruise was exceptional. The weather did play a big part but still quite an experience. Also we...
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I would like to express my heartfelt thanks to Christina Brockie for the very nice and warm way she received my inquiry early this year. From the very start, her professionalism and kindness made...
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4.9

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Testimonial list
Anita Romleigh and Michael Goldsmith, 13 Day South Island Tour including Dunedin, Travelled on 1 Dec 2025

The helicopter to Fox Glacier was just spectacular, but hard to pick a highlight as everything was amazing. The best part was that everything was arranged seamlessly for us and we just had to show up! Communication was great using the App, and a few minor hiccups were resolved super fast. The whole team is incredibly professional, and Jess was a delight to deal with.
We will be back! Thanks so much for making our visit so wonderful.

Stella & Wayne Montgomery, Southern Explorer, Travelled on 4 Dec 2025

All accommodations selected were well located and had very comfortable beds. All transportation arrived at expected times, guides were knowledgeable, friendly and entertaining and clearly loved their jobs. Highlights included the Trans Alpine Train trip, Mount Cook Glacier, Franz Josef/Fox Glacier Helicopter Flights
Linking up several different travel companies to transport tourists from one place to another is a fantastic way for tourists to travel without having to join an organised tour or drive themselves. There is flexibility and also see highlights and attractions and have the benefit of a friendly guides knowledge. We thoroughly enjoyed our time in South Island and loved all our experiences.

Melinda & Andrew Collinge, The Southern Circuit Self Drive Tour, Travelled on 25 Nov 2025

Very hard to pick the most enjoyable as each part was special in its own way. There were so many wow moments! Franz Josef and the helicopter ride would be the most memorable of all for us. The accomodation at the Hermitage was absolutely spectacular.
Thank you Carly for arranging the trip for us. It was absolutley amazing!

Lee Cher Heng & Sharon Bit Ngoh Sharon, Your Ultimate South Island Explore Tour, Travelled on 15 Nov 2025

Franz Josef and Mount Mook were the most enjoyable part of our itinerary. At Franz Josef, we really enjoyed the private tub with Waiho Hot Tubs very much as it was a very pleasant experience for us and we were also able to relax ourselves well after our long and tiring journey. The restaurants also provide very good meals. The Nature Tour with Glacier Valley Eco Tours, was memorable as the guide was very knowledgeable and share with us much throughout the whole trip. We enjoyed it very much though it was drizzling all the time. On the next day, the helicopter flight was a very memorable experience for my wife as it was her first copter flight and she was very delighted to see the beauty of the mountains. Very very beautiful and spectacular, one should not give it a miss. Big Sky Stargazing was a great experience for us as we see the stars so clearly and spectacular for the first time in our life. The guide gave us a very good and clear tour of the stars in the universe. Kudos to him. We gave 5 stars feedbacks for the glacier explorer trip which we did not regret to go for it. The beauty of the nature - the glacier which we come face to face, was indescribable. One must see it for yourself to appreciate it.

Paulette Teksir & Samuel Benedetti, Paulette & Sam's South Island Delight, Travelled on 2 Dec 2025

Difficult to select one thing because it all exceeded our expectations. I would say our Cheeky Kiwi tours were excellent, guides informative, friendly, lunch was substantial and snacks/water a nice touch. Noah our guide on our trip to Franz Josef was great and he made the day with his recommendations and knowledge. All accommodation was great.
I would like to say the communication from my very first email with Alfred was professional, nothing was too much trouble, he made the best recommendations and was extremely personable. Love the app it made everything so easy. Plus any messages sent were answered timely. I will highly recommend your services. Thank you

Ehsan Saleki, Mozafar Saleki, Monir Sadeghi & Heather Fortney, A Natural South Island Explorer Tour, Travelled on 24 Nov 2025

The part of our trip we enjoyed the most was Milford Sound, especially flying back.
Everyone was fantastic helping my parents out after multiple missed and cancelled flights.

Matthew & Joanne Rowe, Rowe's New Zealand Tour, Travelled on 15 Nov 2025

The whole trip was fantastic but if we had to give a highlight it was the helicopter flight at Fox Glacier. But really, we enjoyed every experience. Any issues were quickly resolved and for such a long tour to run so smoothly was a credit to the organisation. A big thank you to Jessica for providing such a wonderful itinerary.

Elaine & Colin Hill, Customised New Zealand Tour, Travelled on 11 Nov 2025

Our favourite experience was the Helicopter flight at Franz Josef. The accommodation we we most impressed with was Kaiteriteri Reserve Apartments.
Kayla was a wonderful help at all stages of our trip from initial planning to support whilst travelling

Neida Mendez Castro, Neida's NZ North Island Adventure!, Travelled on 30 Nov 2025

I loved everything about this trip! It was made easy and I got to see everything I wanted to see. I will definitely be using you guys when I come back for the South Island! However, I did love my tour with Linda from Ready2Roll tours! She was amazing and very knowledgeable.
Thank you! It was an amazing birthday trip!

Christi and Bill Hurlbutt, Christi and Bill's South Island Adventure, Travelled on 20 Nov 2025

Aoraki-Mt Cook & the surrounding southern Alps was the highlight of our trip. The 8th floor room we had at the Hermitage With its view from a the window and bed was spectacular! The Glacier Explorer activity was educational and a blast, so glad we did that!
Having your travel app with each days itinerary was fabulous and we always received a quick response to our questions. We really enjoyed the Cheeky Kiwi small tours both in size and that it gave us a chance to interact and learn from locals. All were great! We loved both the Onsen hot tubs in Queenstown and Waiho Hot Tubs in Frantz Josef. The TranzAlpine scenic train was the perfect ending activity for our 9 day trip. The scenery was amazing and the food and wine was, as described, regional, delicious and served by very attentive staff. Everyone should do this. We enjoyed every activity that was planned for us and at the end of our trip had fallen in love with the South Island and it’s people. We highly recommend using Discover New Zealand.

Sundar Senthilarumugam & Friends, Southern National Parks Tour, Travelled on 21 Nov 2025

Every place we visited during the NZ southern island nature tour was amazing. The mountains, rivers, lakes, meadows and plains etc offered scenic and wonderful sights throughout. It's hard to make a pick. However, if I have to mention a few favourite ones they shall be the Glacier Explorers tour in Mt.Cook and the Milford Sound coach and cruise tour from Queenstown. They were simply out of the world. We even tasted river water during a stop and enjoyed the freshness and purity of it. Certainly, nature at its best in NZ! There was a fitting climax to the trip when we chanced to visit the Willowbank Wildlife reserve in Christchurch on the last day where we were fortunate enough to see the rare Kiwi and Kea birds. On the whole, a highly exciting and inspiring trip indeed. Regarding the beds, the best of the lot was Punga Grove Motel & Suites
Overall, Fine Tours provided a great service to us in discussing, planning, finalising and booking our itinerary with suggested activities at each location. All bookings and transportations took place perfectly and on time as planned. There was never a waste of time or anxiety on the logistics, tours, pickups and drops during the whole 10 days tour. The Fine Tours App was very effective in knowing the activities for each day and to communicate with your staff along the tour. Jessica Dryden did an outstanding job since we started the plan in June 2025 and supported us all the way until now. She needs every appreciation and praise and all her supporting staff too, who chipped in for timely follow ups and responses. The coordination by Jessica and the Fine Tours staff for three of our lost & found instances were exemplary. No where else in the word that we lost our stuff and got them back within the short travel time. Kudos and a big thanks to all your staff and tour agents who helped us with it.

Daniel Salazar & Selene Ramirez, Daniel & Selene's New Zealand Southbound Explorer, Travelled on 16 Nov 2025

The entire trip was absolutely amazing; therefore, it's a bit hard to choose my favorite part. I would say Mount Cook was one of the main highlights. That was also my favorite hotel accommodation.
Thank you Owen for working with us every step of the way and providing us with one of the best trips we have ever had.

Judy and Tony Ward, David and Vivien Norton, South Island Road Trip, Travelled on 11 Nov 2025

The whole trip was amazing and everything went smoothly as we enjoyed the beautiful scenery where the photo opportunities were endless. The activities were great and both Milford Sound and Doubtful Sound were unforgettable. The helicopter trip was awesome and we were so lucky to have blue skies and fine weather so that we could marvel the spectacular mountains. Memorable and special. The accomodation was all very comfortable, in great locations, with fabulous views and good service. The luxury guest villa at Azur Lodge was a favourite with extra space and additional touches providing luxury.
The whole experience was terrific and we felt that we were well catered for and everything went effortlessly. Our trips was awesome! Special thanks to Jessica Dryden who ensured everything went well from the start to the end. Her attention to detail and her customer service was appreciated.

Miranda, Richard, Samuel & William Svindland, Miranda's Northern Circuit Tour, Travelled on 22 Nov 2025

We loved every experience! The favorites were Hobbiton, ziplining, and the Craggy Range wine tasting.
Perfect trip and everything was so easy!

David & Carol Syvret, The Natural Wonders Of New Zealand, Travelled on 4 Oct 2025

After leaving Auckland, our first stays in both islands, Arcadia House and Ah House, both unique and comfortable accommodation run by superb hosts, made these memorable stays and definitely our favourites.
From our initial enquiry, the development of our itinerary, the seamless running of our tour, right through to its completion, your teams attention and communication has been excellent; the result a memorable holiday and many treasured memories. Our thanks go to Christina, Sabina, Nicola and Katie.