Discover New Zealand Touring Holiday Reviews

We enjoyed all aspects of our 20 day vacation. The George Hotel in Christchurch was perhaps our favorite, although the view from the room at the Hermitage Mt Cook is unforgettable. All the accommodations were ideal All the selected vendors were excellent. The transportation pick ups were flawless. The tour operators were all professional and personal. We enjoyed the Dart River Safari experience. Calling it funyaks does it an injustice, as it sounds like a child ride. In fact, both the jet boat and the kayaking were great. The boat ride to see the be albatross was nice however perhaps offering a visit to the viewing preserve would have also been special. We really enjoyed Larnach Casandra our High tea We loved the Fiordland Jewel overnight, which was first class throughout. Although one of our party was rejected by the Franz Josef Heli Hike team, 3 of us thought it to be a one in a lifetime experience. Our 4 days of biking on the west coast was well handled by Kiwi Journeys. They accommodate all of our needs. We very much enjoyed Rachel, who brought us to the Hokitika Gorge. Staying at West Coast Scenic Waterways was very nice, as was the hot tub one night and boat ride the next. It was much appreciated to have most breakfasts and many dinners included.
Our trip planner, Shelby Hewlett, was outstanding. We could not have found a better collaborator. I would recommend her to all. Shelby started working with me a full year before our trip. Halfway through the year we added a second couple to the plan and Shelby seamlessly integrated them. She was always responsive, as were those who backed her up while she was out of the office. She was at all times professional and delightful. Your web portal and your app are very good. We used both often. The in-app communication tool was very helpful. The app doesn’t include as much information as the portal which is unfortunate, but not at all a real issue. Overall, my wife and I and the couple we traveled with have only the best things to say about Fine Tours Group New Zealand.

The whole trip was magnificent with beautiful scenery and experiences along the way! A few highlights would be The Glacier experience at Mt Cook where we actually got up close and personal with ice in the lake was the best! The shotover jet in Queenstown also took our breaths away! Lake Tekapo was stunning! We walked to the Lighthouse at Nugget Point which was great. Te Anau was a gorgeous little town! Would highly recommend Fat Bastard pie shop in Invercargill!
Thank you Chelsea for providing a wonderful itinerary! The app was amazing and all our bookings went without a hitch (except for minor change to our Milford Sound Cruise which was remedied quickly)! Picking up and dropping off hire cars was so easy! All the transfers that were organized for us were prompt and drivers very friendly. We had such a great time in your beautiful country and everyone we encountered was very friendly and generous with their time! We will definitely be recommending both Fine Tours and New Zealand to our friends and family xxxx

We loved the South Island Tour package that Russell Littleford organized for us. We appreciate his communication and willingness to tailor the trip for our needs. Every place we stayed was within walking distance of the main attractions in Queenstown, Franz Josef, Christchurch, Lake Tekapo, and back to Queenstown. Each place had a refrigerator and a microwave which made it convenient for in-room breakfast and making lattes. Whenever we added another night in Queenstown, Russell was quick to respond and accommodate our request. Even when Mount Cook had run out of rooms, Russell provided an alternative plan to stay at Lake Tekapo which was even better! Thanks for helping us create an amazingly epic adventure!

We really enjoyed Abel Tasman, Franz Joseph, and Milford. Accommodations were excellent and so varied. I will never forget the helicopter ride to the glacier
This was our first curated tour and it was fantastic. New Zealand is gorgeous and the people we met were friendly and engaging. We were gone for over a month and we're very sad to leave as there was much more to see.

We enjoyed every part of the trip especially the add on experiences, the Glacier explorers and the overnight Milford Sound cruise were standouts. All the accommodation was very good, we lamented that we weren’t staying longer in some.
The system worked perfectly, drivers for pick ups all great, all bookings for accommodation and activities went through without a hitch. Accommodation was all as promised. Driving times pretty accurate. We only needed minimal communication whilst away but again that worked well.

We decided to go to NZ as a 'big' holiday. Our only fixed objective was a trip to 'Hobbiton', it's the only thing my wife asked about. As Britons living in WA we knew the scenery would be great and a car trip would work for us. The suggested Scenic Rail trip was absolutely fantastic, the drive back to Auckland from Wellington was great. We particularly enjoyed Te Pa Tu, the hosts were amazing. Hobbiton did not disappoint. All in all we had a truly excellent time. We will return to NZ in a few years to travel the South Island.

The highlights of the trip were many but the outstanding natural attractions were Mount Cook, Tasman glacier, Franz Josef glacier with the helicopter ride onto the glacier. This is a must do activity. The drivers were knowledgeable and very friendly, along with being very safe. All the hotel rooms were excellent along with the restaurants and pubs. The 5 course dinner at Legacy Te Waonui in Franz Josef was 5 star. Overall we couldn't fault anything.
Recommended this tour to everyone.

It is hard to choose a place as all of new Zélande is spectacular. But Doubtful Sound is a place you cannot miss.
We sometimes were under the impression that we were driving on the same road (back and forth) but then again we could see some point of view that we hadn’t seen the first time. Driving thru Arthur’s Pass was even better then the train! But we are definitely happy that we had Fine Tour as our guide.

We absolutely loved everything about Queenstown! It had the perfect balance of experiences whilst being emersed in the geography. Our Accommodation at the Ramada had the most unexpected spectacular view.
Other highlights of course was the helicopter onto the glacier, absolutely phenomenal. We were lucky with the weather the entire time that it didn’t really impact our activities besides our wet hike to the blue pools and shopping in Christchurch. We also booked the Waiho hot tubs which were also great and a massage at Amaia spa resort. Can recommend both. Thankyou so much for your fabulous assistance in making this a wonderful holiday experience.

The trip overall was wonderful & all experiences exceeded our expatiations
Would like to thank Jessica for the attention to detail in planning, responding to queries & accommodating all of our requests for the trip. We would also like to thank Danielle for her prompt response to our queries when Jussica was unavailable. From the time we started to plan our trip until our fabulous trip finished, we had service second to none. Nothing was too much trouble & was lovely to go on holidays knowing all of our accommodation, car hire & requested tours were taken care of. We appreciated any added suggestions for activities. The app was great & user friendly with lots of attention to detail & activity suggestions along the way each day. Would highly recommend to anyone planning a trip to New Zealand. Thanks again :)

We enjoyed the complete trip experience. Most amazing was seeing the live Kiwi’s on our Zealandia night tour in Wellington. The M Social Hotel had the best bed.
We would certainly like to thank Shelby for putting a great tour package together for us. We truly did enjoy every moment of our trip!

Everything was well planned in advance and the tour drivers are all punctual, it definitely make our travel experience a much more relaxing. Love the best wishes cards from the Scenic Hotel and Mayfair hotel
Louise and her team are all very responsive, kudos for the services

Our favourite activity was the TranzAlpine Express, but it was all brilliant
Thank you to the team who answered the phone and responded to messages so efficiently and helpfully when we had minor issues during the trip. We will definitely book with you again

All of the experiences were very unique and I couldn't tell you individually what my favorite one was. I have a lifetime of memories and have some fantastic photos. The views were spectacular and the the tour was not boring at all. The weather was great so we were very fortunate. Everything was so organised and planned out, which took a lot of pressure off (especially coming from the UK and worrying about activities, accommodation and transport). I had such a great time, I couldn't recommend enough
I am very happy with the trip and the organisation, it took so much pressure and stress off.

We loved the train trip from Christchurch to Picton, and then the exploration and walks in both the Abel Tasman National Park and Queen Charlotte sound. Hanmer Springs was a treat everyone can enjoy. Timaru was a surprise. Interesting accommodation, an opportunity to see Shakespeare in the Park, and a produce market in the morning. The coastal walk path around the bay at Dunedin is a fabulous piece of infrastructure for walkers, runners and cyclists. Plus it was 'O-week' at the university. A beautiful campus right in the middle of town with a river running through it and buzzing with excitement of new and returning students.Well worth a visit. The crown jewel of our trip was definitely Christchurch. An amazing story of renewal after the massive earthquake. An incredible new architectural and urban design triumph.
Both of our phones proved incompatible with the e-sim phone service we had signed up to, with much time wasted with AI assistance, to no avail. We managed to get by on hotel and pubic wi-fi hotspots, and the occasional landline call to confirm bookings for excursions.