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New Zealand Touring Holiday Reviews
Find out what travellers who have gone before you thought of their Discover New Zealand experience
We're proud to have shown thousands of people around our homeland over many years of creating New Zealand tour experiences for visitors from around the world.
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Francois Emond, Bay of Islands and Cape Reinga 3 Day Experience, Travelled on 12 July 2017
My trip to NZ was one of the best I've done over the last few years. All the trip was well planned and well done. I have no regrets doing business with Discover New Zealand. I would warmly tell all my friends to to the same and I would redo it again.
Glenda Kraemer, Luke Highfield & Kierra Davies, 9 Day Winter Highlights, Travelled on 10 July 2017
Hi Jane I cannot explain how amazing our holiday was, what a BEAUTIFUL country!! I have the most incredible photos to look back on (and brag to others) and the best memories of unbelievable experiences. We honestly took full advantage and saw so much, we were exhausted by the time we got home after all the sightseeing and experiencing. I have to say that the night at the Hermitage was absolutely stunning! The snow storm was a cherry-on-top of staying in such beautiful surroundings, and learning to put snow chains on will not be forgotten.Read more
The turquoise colour of the water in the rivers and lakes is spectacular, I have never seen 'un-photoshopped' scenes like this. Queenstown was so unexpected, what an amazing city, so much going on that we struggled to sit still. Also experienced an Ice Bar for the first time ever, what a fun and also freezing experience. Kierra absolutely loved the snow and we almost couldn't get her to come inside, she also loved ski school (I think the hot chocolate helped entice her) and definitely did much better than Luke and I on the slopes :) One thing I learnt that wasn't expected is that New Zealand make (BY FAR) the best pies I have had anywhere else in the world, not sure what the secret is but I would travel back for the pies. I could go on-and-on about so many things. Overall we ate way too much and slept way too little, and don't regret a thing! Will be on a diet (no pies) for a while now. Thank you so so much for all your help and recommendations, we feel so lucky to have been able to experience such an incredible country the way we did and I hope that one day I can send my parents to do the same, it is definitely a place for everyone's bucket list. Thank you, thank you, thank you, Glenda
Walter Griao and Kelly Campos Misawa, Customised North Island Highlihgts Tour, Travelled on 8 July 2017
Dear Annalise Thanks to you we had an amazing time, wonderful experiences and gorgeous pictures in every place we visited in New Zealand. Next time we are Looking forward to exploring the South Island so we will be counting on you to do our next trip to New Zealand !!! Kings regards Kelly
Mae Yoong Tan, Chin Boon and Yu Wey Lim, Auckland to Christchurch Ultimate Explorer, Travelled on 3 July 2017
We were utterly impressed with our tour specialist Salli Smith's arrangements and prompt communication with us. The tour was tailored and customized flawlessly according to our request. The coach drivers, both Intercity and Great Sights were mostly friendly, helpful and enthusiastic in delivering commentaries throughout our journey. Withal to that, all pick-ups were on time without any significant delay in schedule. We had a great time from North Island to South Island. The scenery along the coach rides were certainly breathtaking and spectacular. The accommodation arranged for the entire span of the trip met our expectations.Read more
Overall, the entire tour went smoothly without any hitch or hassle. We also had a great time for most of optional tours and activities that were arranged for us, with the most irrefutable and memorable ones being Franz Josef Glacier Heli-hike, Milford Sound Cruise and Queenstown Gondola to Bob's Peak. We would like to extend our deepest gratitude and special thanks to Salli Smith and New Zealand Fine Touring for the professional and fantastic arrangements. We will definitely recommend New Zealand Fine Touring to our friends and relatives.
Sherry Wang, Alpine Explorer, Travelled on 27 June 2017
Sara has been very helpful prior, during and even after my trip. She's very responsive and quick in her reply. She also has good suggestions on tour/itinerary. Had an awesome time in NZ! Thank you :)
Gina Justice and Kenneth Giuliani, Customised 8 Day Upper North Island Adventure, Travelled on 25 June 2017
Hi Annelise, Just a quick note to share that my husband and I had the BEST time in New Zealand!! Everything went perfectly!! We have not stopped talking about our trip and now we are huge advocates of traveling to NZ to our family, friends and co-workers. I'm thinking we have convinced a few people already - didn't take much effort though, they saw our pictures on Facebook - ha. Thanks for all the help, I know it was all last minute. Thanks again. Gina
Vincent Camacho & Eugene Santos, Luxury Auckland to Wellington 9 Day Highlights, Travelled on 20 June 2017
This was one of if not the best vacations ever. Erynn and the Discover New Zealand crew took the stress of planning this vacation and allowed us just sit back relax and enjoy the time we had in NZ. Erynn took note of what we wanted to do and how we wanted to spend our time and created an itinerary that met every expectation. The accommodations she selected were top notch and out of this world. We are not sure we could of found the luxury accommodations she did. Erynn clearly understood what we were looking for to celebrate 50 years of being alive.
And when the weather did not cooperate for one of the tour packages -- Discover New Zealand was there to assist on alternatives. We truly appreciated the care and attention to details that Erynn took to make this a truly stress free and enjoyable experience. We will be back to trek the South Island.
Robin Lush, Your New Zealand Scenic Highlights Tour, Travelled on 23 June 2017
I cannot recommend more highly the trip that Kelly planned for my two weeks around both islands. Everything was stunningly beautiful and I was so lucky with the weather, literally cloudless blue skies every day. Kelly was able to customize and change the trip to suit my requirements. I found the commentaries on the Inter City coaches most helpful giving me a great background to the country. The motels were excellent so do not worry about accommodation as they all had free wifi and cooking facilities if you didn't want to eat out. Just do not forget a camera and battery charger as you will need one, I also took a laptop so I could download the pictures on a daily basis.
Mathew Lunec & Katherine Meyer, A Customised 14 Day New Zealand Grand Tour, Travelled on 17 June 2017
Thanks to Christina, who was exceptionally helpful in putting together our itinerary. She was able to bespoke it to our needs and everything was hassle free. We had a great time in NZ, accommodation was just right and also the driving distances were very manageable. We thoroughly recommend Christina and Discover New Zealand
Robert Hargreaves, Auckland to Christchurch Ultimate Explorer, Travelled on 17 June 2017
Hi Natalie, just a few lines to thank you for the wonderful holiday you put together for me. I knew I would be testing my luck trying to take in all the beautiful sights on offer on the South Island in late June early July but as luck would have it I had terrific clear days to take in all of the magnificent visual sights. All the bookings went very smoothly and I didn't experience any hic-ups which went a long way towards enjoying the holiday. Thank you once again, and I would have no problems in recommending you personally and your company to my friends and family on their trips to beautiful NZ. Regards Bob.
Robin Lush, Your New Zealand Scenic Highlights Tour, Travelled on 23 June 2017
Hi Kelly Just to give you some feedback which might help other travellers. Bella Vista Rotorua had free wifi has SKY TV Totara Lodge Trentham had free wifi has SKY TV Aldan Lodge Picton had free wifi but no Sky TV yet Bella Vista Christchurch had free wifi has SKY TV Blue Peaks Lodge Queenstown has free wifi has SKY TV Punga Grove Franz Joseph has free wifi but reception in the area is awful so doesn't matter where you are, has SKY TV I would pick the Ibis for Christchurch as it is a better location in the town centre rather than the Bella Vista which is a 20 minute walk into town. There is only one close restaurant for the Bella Vista, a perfectly good one two blocks away, but there is a lot more choice if you are at the Ibis and the hotel prices are the same. Length of time in each place for purely sightseeing I would suggest Auckland 2 full days Rotorua. For me it worked well the way you had it stopping on the way Wellington 2 full days Christchurch 1 full day Queenstown. If you do not want to do extreme sports like jet boating,ski-ing, bungee jumping then probably 2 days minimum. Walking is a little icy uphill/downhill at the moment. By the way the Ben Lomond walk is a 5 hour round trip and at the moment there is snow and ice on the trail so suggest people wear walking shoes/boots at this time of the year and not trainers. Summer time it will be easier. If they want to do other activities away from the cities than that is extra time. Overall thoughts if there were better motels than Bella Vista I would go for them, they are a bit more basic than the ones in Queenstown, Lower Hutt and Franz Joseph, they have a lot more space in the room. Just another thought, whilst the Trans Alpine was great, it didn't have the same effect at the end of the trip because one had already seen more spectacular scenery. What I would do is reverse the journey from Christchurch so you see it before Queenstown and Mt Cook, if that fits your schedule. Again not sure if the train on Sunday is a good idea, there were 10 middle aged Kiwis who wanted the whole carriage to hear every word for over 4 hours which only got worse with the alcohol. Regardless of that you did a great job, I had a wonderful time. If you want to ask me any questions please feel free to do so. Many thanks Robin
Kurtis Krug, Kurt & Kim's Anniversary Adventure, Travelled on 13 June 2017
My wife and I spent 10 days on touring the south island and had a wonderful time for our 25th wedding anniversary. The activities were a lot of fun; a jeep tour out of Queenstown, a cruise of Doubtful Sound, a spectacular dinner with a view at the Stratosfare Restaurant (Get the premium seating, it is so worth it). The highlight of the trip was the twin glacier helicopter flight in Franz Josef, amazing. The driving was easy, we had a RAV 4 with GPS, perfect for the two of us.
There was wonderful scenic views everywhere we went. Sarah our travel assistant was fantastic and very quick to respond to any changes we requested. I would highly recommend booking with Discover New Zealand they were great !!!!.
Laura Mcstravick Lyons, Waitomo, Hobbiton and Rotorua Te Puia Evening Experience, Travelled on 15 June 2017
Dear Discover New Zealand, I am still talking to family & friends about my wonderful trip to New Zealand, initially I was over for business and had two days to spare. I've always wanted to not only visit NZ but learn more about the culture and embrace everything it had to offer. I managed to also get tickets to see The All Blacks play in Auckland. But I knew I needed to try my best to explore a little more. I contacted Discover New Zealand given I was extremely busy and worried I wouldn't have time to plan my trip (being a full time working mother), I also didn't really know what I wanted to experience. But then I was introduced to Joanna Bulluss!! What a star she is. . . after recommending a few options, she really got me excited to the point I wanted to squeeze in more within the two day window I had.
I was a little worried about how tight it was going to be from one event to the next but Joanna had organised it all beautifully. On my first night the last event I went to was Te Po (Indigenous Evening Experience) and when I walked outside I was just about to ring a taxi when a private driver tapped me on the shoulder and told me that Joanna had organised him to pick me up!!! I was not only amazed at her organisation skills but how caring she was ensuring that I was looked after! I was very thankful as I wont lie I was by myself and it was pretty dark so having my 'guardian travel agent' be looking out for me at all times was just heart warming. Even though it was only for two days I had the time of my life and everyone couldn't believe how much I was able to fit in during the time I had - all thanks to Joanna!!! Therefore, I can't recommend Discover New Zealand enough especially Joanna Bullus whether it be for some activities to do while traveling for business or maybe your a mum like me and you want to have a quick adventure! I can't wait for my next mini adventure. Thank you so much Joanna for looking after me. Best wishes, Laura
Danny Li, A Customised Southern Icons Self Drive Tour, Travelled on 13 May 2017
Christina Brockie of Discover New Zealand was a true vacation planning professional. She was knowledgeable about the New Zealand geography, favorite places to visit and fun activities to do. The trip plan she developed for me was well thought out, thorough and meticulous. While we were planning for the trip, she was enthusiastic and patient despite seemingly endless questions and changes from me. She gave me sound advice on potential financial liability on a rental vehicle and how to manage it. I had all the necessary travel information in the documentation which she sent me the first day I arrived at Christchurch.
Not only she had developed a great trip for me, but she and her colleagues also were just as eager to step in and offer assistance when things did not go exactly as planned after the trip had begun. I have had a wonderful and truly memorable vacation in New Zealand, and Christina was instrumental in making that happen. Discover New Zealand is truly fortunate to have Christina because she is knowledgeable, highly motivated and passionate in her work. Here are some comments specific about the trip. The accommodation was generally good except for Econ Lodge Canterbury Court, Christchurch. The reason was because the room was cold due to insufficient heating. The accommodation at Geraldine was a pleasant surprise as it was arranged at the last minute due to an unplanned event. I loved its whirlpool and the room’s European style. Picking up and dropping off at Christchurch Airport was a nice touch. Of all the activities, I think I liked the Twin Glaciers scenic helicopter ride the most, followed by the Milford Sound cruise, and then the Shotover Jet boat ride. I was totally mesmerized by the Lord of the Rings landscape around Te Anau. I think a couple of events , the Te Anau Glow Worm Caves and the TSS Earnslaw cruise to Walter Peak, would be more interesting if both activities could be scheduled when there is still daylight. Since both activities involved travelling by boat first and because it was already dark by the time I got into the boat, I couldn’t see the scenery along the way. However, I also understood the tight trip schedule probably had prevented you from setting them up during the day. The gourmet dinner was just fabulous. All in all, it was an excellent trip and thank you Christina for your great effort!
Liv Marcolongo - New Zealand Holiday Adventure
Just a short message to let you know that our New Zealand holiday was fabulous. Thank you very much for your exemplary organization. I could not find any fault with it. It was exactly what we wanted. As a travel manager of old I could not have done any better myself. When we tell people about all out meets and greets and how special we were made to feel they are amazed. If we would have driven ourselves I don’t think we would have had the same experience. If our health holds up we plan to go again in a few years and will definitely contact you again.
Many thanks and regards to you all. Liv Marcolongo.
Brett & Louise Furniss - Customised Southern Highlights Tour (Incl. Milford Sound)
I have recently had the pleasure of booking a tour with Heather.I would like to let you know how pleasant she has made the whole experience. She was efficient, courteous and extremely helpful, despite my occasional obtuseness.I commend her very highly, she is a wonderful asset for your team.If all New Zealanders are similar we are in for a wonderful time when we come touring.RegardsBrett Furniss
Kathy Walsh, Customised Discover New Zealand Tour. Travelled February 2017
We have returned from our wonderful vacation in New Zealand. Everything that your company arranged went exactly as planned. We so appreciate all that you did to make this dream vacation come true. We love New Zealand and hope to return some day. We will be recommending Discover New Zealand to everyone who is interested in travelling to your country. Thanks so much, Kathy Walsh.
I just wanted to say a big THANK YOU to you and your staff of your company for making excellent arrangements for our holiday trip in the South Island of NZ. We had a great time. Everything was very well organised and we had no problems anywhere. We would visit sometime again and will certainly use your services and recommend you to our friends as they travel to NZ any time. You have a beautiful country and we enjoyed seeing it.
Susan and Jennifer Towlin, Sweden
We fell in love with the real New Zealand you offered us just by getting from one place to another.
Trevor Morris, England
A memorable experience which will stay with us forever.
Kaushik Banerjee, India
We really loved the holiday and your marvellous country. We will definitely be back.
David and Jean Rawson, Ireland
Every day was different from the one before. We felt like we had ten separate mini-holidays in one.
Charles and Barbara Emerald, USA
Organising this holiday was about as easy as it could get. We liked the flexibility, met wonderful people and had all our questions answered.
Robert Lyon, England
We could not fault our last trip with you, so we decided to repeat the experience again – and it was even better.
Heather McGrath, Australia
Very well organised, pick up times were spot on. Great stuff all the staff and drivers. I would highly recommend your company to anyone I know coming to New Zealand.
Amanda Ladide, USA
Your delivery of documents and voucher system was great and so well organised – to the very finest detail. A really enjoyable trip that all went like clock work. Thanks everybody involved!
Briar Benbow, Australia
This tour was great, well planned and all went very smoothly.
Mary and Reg Wild, Australia
We had a very good holiday in your beautiful country – Thank you.