New Zealand Touring Holiday Reviews

We enjoyed our New Zealand trip very much. Chelsea arranged our stay and tours in the North Island including the hotel and airport pickups and the stay and car rental and Milford Sound Cruise and TranzAlpine train ride. All went very smoothly and it was a great experience. The itinerary and the hotels were well arranged and we faced very few issues during our trip, Fortunately for us, the weather was also excellent during our trip in April and we had a great time. Thank you, Chelsea, for making such good arrangements.

Many thanks for organising such a great holiday. I had the time of my life and really fell in love with the South Island. The food was also amazing.

Just wanted to reach out and say Thank you for organising this trip for us. Everything was seamless through the app. All our pickups and drop offs booking was as planned. We had a wonderful time and didn't have to think about planning which let us enjoy the trip more! Thank you for all the effort you put in to for us to have a wonderful trip.

Our Grand Pacific 19 day Classic Showcase tour was a great experience, meeting lots of fellow travellers and enjoying the beautiful NZ scenery. Even though Peter contracted Covid-19 and we had to isolate in Auckland for a week, the Grand Pacific manager and our Tour Leader Peter Kearney took care of us. We were able to rejoin the tour in Queenstown for the last week. Thanks also to Janette Bagley of Discover New Zealand for your invaluable advice in planning our trip and in providing the details we needed for our travel insurance claim. We would certainly recommend Grand Pacific to our friends. Peter and Michelle Hartshorn.

The tour was very well organised and lucky for this group the weather was fabulous. Kenny the coach driver in the South Island was amazing. Paul our tour Guide was very good and professional. Lindsay our coach driver in North Island was very professional. The food at Fox Glacier could have been better. A small local tour for those dropped at Auckland could have been arranged. Overall, if rate it as a very good.

The tour was fantastic. Louise did a great job in putting it all together. We would do it again at the drop of a hat. Thank you Louise and all for the experience.

Thanks to Laurel, our N.Z. South Island tour was amazing. The itinerary was perfect, and Laurel was extremely responsive and helpful in relation to any questions we had. Everything was detailed in the online itinerary and all the transfers, pickups etc were exactly as listed. We had the most wonderful time because it's such an amazing, beautiful place and because the organisation of our holiday was impeccable. I would not hesitate to book with Discover New Zealand again.

I choose to email you direct. Both Chris and I were super impressed with your help at every stage of our planning. Your name was mentioned by us several times during our trip. All our questions were answered promptly and you gave the whole experience a personal touch, thank you. New Zealand is certainly a stunning country, made all the more enjoyable by the staff of Grand Pacific every step of the way. I would certainly recommend this experience to anyone

We spent 30 days travelling the length and breadth of New Zealand. From start to finish, every link in the chain of hotels and journeys, along with the booked itinerary items worked like clockwork. We got to see a complete cross section of all that this country has to offer, thanks to your knowledge and experience. Some of the booked excursions we would never have thought to look at, but all were excellent, and made life a lot easier. The team were quick to respond whenever we raised a query, and gave us confidence to be let loose on our own in a strange country. We enjoyed the varied accommodation, ranging from town centre smart hotels, through to self-catering apartments, and even a bungalow in someone’s back garden, great imagination from the team! My personal favourite was the Hermitage at Mount Cook. I get the feeling we were lucky to get rooms there, but wow, what a place! Certainly not the cheapest way to see the country, but well worth it for the local knowledge, and hassle free nature of the holiday. We saw so much more than we would have done trying to arrange our own hotels, cars and excursions. Thank you all very much. xxx

Hi Sabina, you were very efficient in setting up the tour for us. We enjoyed the Beachcomber Hotel in Picton. All the "pickups" went smoothly. Punga Grove Motel in Franz Josef was below the standard of the other accommodation. We really enjoyed the 2 nights stops to have time to explore the towns and surrounds. The App for the phone was brilliant and the car supplied ideal for NZ roads. Thanks for sending the refund through for the "extras" which were cancelled. Once again many thanks for being so helpful in organising our itinerary. We will happily recommend you and your company to other interested travellers. Kind regards, Des & Doreen

Overall the tour was excellent. The route planned and the instructions for the tour worked very well and we had no difficulty using the app, which was easy to use. We particularly liked the accommodation in Paihia and at at Waipoua Lodge. Unfortunately when we were at Mangawhai it was terribly windy - so much so that we were not able to sit on the verandah or go for any of the walks. As a result, we decided to end the tour a day early and spent a very pleasant extra day in Auckland, having returned the car. Thank you, Chelsea, for organising the tour for us. We could certainly recommend it.

Great service. A well planned and easy itinerary. We will definitely recommend you to friends and family. Our trip was relaxing and memorable - we appreciate the effort and assistance Angela Winton gave us before and during the trip. We also loved the app. Was very easy to use and had good features. Two notes I would provide for future bookings 1. Let people know hire car can be electric and how to navigate this in NZ (tips on charging, websites on finding chargers, planning trips around charging etc) - we were thrown in the deep end. although we figured it out quickly by googling and speaking to other people at charging stations, it would have been good to know before hand. But we LOVED the EV and NZ has great infrastructure to make it easy. 2. Accom in Christchurch was the one location that we thought was a bit far from centre of town. Would have been better to stay somewhere walking distance to cbd. Thanks again Angela!

A fantastic & memorable journey for us. We were relatively surprised that there were only 4 of us on the tour. Every tour was professionally done & there were no delays. The trip to Milford Sound was rather a long journey & the coach driver kept us entertained. The dinners organised were perfect & enjoyed it much. The only snag I would mention is the sandwiches served on the train & the Miford Sound cruise were cold & not appetising. We will definitely come back to savour more of NZ. Thank you, Nicole for all your help and support for organising this amazing holiday & journey for Michael & myself.

We had a great and interesting tour! All the pickups and drop offs went as scheduled! CityLife was a great place to start and end our tour as it was a mini apartment. We were able to do some laundry as well as store beverages in the fridge. Rotorua was a pretty town where we felt comfortable walking around at any time. The owner of The Silver Fern was quite helpful! Thanks to Chelsea for a lovely experience and sticking with us through Covid 19!!! You are a gem!!!

This was an amazing trip. I started planning it with Louise Barrett, a fantastic travel agent. She put up with my questions, my fears , my exuberance for over a year. I would recommend her highly. The trip fulfilled everything and more than it advertised. The drivers were professional and had a ton of knowledge. The director was organized and a great leader. The rooms were very nice. The bus was clean and comfortable. The sights were breathtaking at times. Our only complaint was there was a lot of bus time. But, it was necessary. I guess to see all we got to see. We met the best people and had the time of our lives. I highly recommend this tour and this company.