New Zealand Touring Holiday Reviews
Find out what travellers who have gone before you thought of their Discover New Zealand experience
We're proud to have shown thousands of people around our homeland over many years of creating New Zealand tour experiences for visitors from around the world.
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Miguel Barboza & Maria Kim, Land of the Hobbit Meets Bay of Islands, Travelled on 5 October 2017
We had a wonderful time in NZ: saying that your country is amazing is not enough, there are no words to describe the fantastic experiences and landscapes we witnessed. Thanks for all the great service from you and the company that you two represent, and the guidance and help to make our vacations such an incredible experience!!! Now we can fully understand what Kia Ora means, seeing from its true meaning in such a beautiful country and wonderful people. Best regards, Miguel Barboza and María José Kim Pura Vida!
Vicky Tremblay, Best of the North, Travelled on 7 October 2017
I recently got back from a 2-week trip to New Zealand, organized by Joanna. I was very impressed with the service! She took the time to call me and ask about my preferences, made sure I had plenty of time to review the package she created for me, and answered all my questions through email. From the minute my plane landed to the day I left, everything was planned for me; accomodations were fantastic and well situated, the tours were interesting and the sights were incredible! She really knows her stuff. I had an amazing time in New Zealand, and I definitely recommend Discover New Zealand to anyone who is looking for a great time without the stress. I hope I can come back some day, and visit the South Island! Vicky, Canada
Jeremy and Anne Cooper, The Length & Breadth North to South, Travelled on 21 September 2017
We are starting to settle into our family routines again and Anne goes back to work at our church in 2 weeks time. I wanted to write to say again a big thank you for organising our trip to New Zealand. In particular your delivery of a carefully planned itinerary to meet our needs of longer stop overs at each leg of the journey and selection not only of wonderful places to stay but also managing to secure the best rooms available to fit our desire for comfort and views. Surely a demonstration of extensive knowledge, contacts and prepared to make the extra effort to ensure our well being. We also enjoyed meeting up with you in Wanaka.
Jocelyn Ramos, Customised Fabulous New Zealand, Travelled on 5 November 2017
The North and South Island tour that I had was really awesome. My travel specialist Laura Havill did indeed make my holiday a memorable one. She organized it just the way that I like it. I was very much comfortable and relaxed on the accommodations that I have, it was just like I was at home. I was able to explore most of what New Zealand has to offer in just a limited time frame. The sights are really fantastic. The activities, all worthwhile. Will definitely do this tour again. To Laura and the whole staff of Discover New Zealand, thank you very much for this wonderful holiday. Looking forward to arranging another adventure in New Zealand with you guys.
Judy West and Butch Harviston, Highlights of Both the North and South Islands, Travelled on 20 October 2017
We are so thankful we found Discover New Zealand! We had an absolutely wonderful trip. You took care of the small details:breakfast, hotel pickups and delivers ) and the large: airplane flights, Great Sites tours, Hobbiton, Rotorua Canopy tour, Bay of Islands, Milford Sound, Tranzalpine Train, car rentals and so much else. Every day was filled with new surprises and beautiful scenery. Thank you for helping us create an amazing adventure. (And a shout out to our Great Sites drivers Stuart (Christchurch to Queenstown) and Kenny (Milford Sound). Judy and Butch
Muhammad Amir Bin Abas, Yusof Zainol, Siti Nurhudah Abdull Rahim, Customised Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 1 November 2017
Thank you for your help arranging my trip here in NZ. It was an enjoyable experience & journey. The whole scenery during our roadtrip & accomodation was superb. I would love to come back again and recommend my friends and family to book this awesome package. 110% satisfied!
Sharon Cook & Bonnie Schlank, Outstanding New Zealand, Travelled on 5 November 2017
Thank you so much for all your work in putting together our travel plans. Bonnie and I had a wonderful time in New Zealand. Everything went perfectly smoothly with friendly and knowledgable drivers arriving promptly at each location. Our tour guides and bus drivers were outstanding. I’m a frequent traveller and this was one of the best holidays of my life. You live in a beautiful country and your expert planning allowed us to see and experience as much of New Zealand as possible in the brief two weeks that we visited. I will be sharing my experience with Discover New Zealand on Trip Advisor, along with recommending your services to everyone I talk with about our fantastic journey. It’s been wonderful working with you. If you ever have the opportunity to visit the East coast of the United States, I hope that you’ll stop by Chapel Hill, North Carolina for a visit. Blessings, Sharon Cook
Venkat Srikanth, Auckland and Wellington Tour, Travelled on 11 November 2017
The tour was amazing. We didn't want to leave New Zealand. Kids had a great time too. The experience was pleasant and no hassles. Thank you Discover New Zealand and Joanna for arranging everything. We will come back next year to discover south island :)
Ms Emma Donnelly, Kiwi Elves, Travelled on 1 November 2017
We had a wonderful time on our 3 week honeymoon organized by Discover New Zealand and did not want to come home! One of the main reasons we picked this itinerary was to see as much Lord of the Rings locations and tours as possible. Hobbiton was one of our favorite places! We enjoyed every tour included but we did add on a lot of activities because we wanted to see as much as possible.
We want to go back to Tongariro to do the Alpine Crossing: it was too windy for us when we were there. However there are so many hiking trails we were occupied for the full day anyway. We loved the Skyline Gondola and luge in both Rotorua and Queenstown. Our only hiccup was one rental car agency had our dates mixed up, but they fixed it and had a car for us within an hour. We did have one car break down, but we had no issues getting a tow and replacement by mid morning the next day. All of our hotels were clean, and all staff were friendly and helpful. Another favorite part of our trip was an add on helicopter tour of Franz Josef glacier - one of a kind view! We loved the Trails of Middle Earth location tour in Queenstown, and if you can't get enough LOTR (like us) we also added on another tour in Twizel - we highly recommend it, especially the twilight tour (OneRingTours) Lake Tekapo is another location we want to return and spend more time in - Mantra is beautiful, we wished we stayed more nights, especially for the Dark Sky Reserve - we've never seen so many stars! Olga of Discover New Zealand really listened to us about our requests and when and where we wanted to spend our time. She made sure we understood the itinerary and route we would be taking and walked us through how to easily make payments. We never wanted to leave each city we visited, but we always found the next location to be just as exciting and fun! Thanks for helping us organize the perfect honeymoon!
Brinley and Pamela Jones & Peter and Elizabeth Maddern, North to South 19 Day Explorer Self Drive Tour, Travelled on 16 November 2017
Natalie Many thanks for all your help with the wonderful holiday we had recently in your beautiful country. Your organisation was perfect from start to finish with your paperwork, maps and leaflets making it so easy for us. We were happy with all our accommodation. It is very hard to pick out a highlight as everywhere offered something different. We seemed to cram so much in that the time flew! We are now in Australia and will be spending Christmas in Adelaide at friends after travelling around the country. I forgot to mention that you even managed to organise lovely weather for us. Thanks again Bryn, Pam, Pete and Elizabeth
Nigel & Jane Young, Tailored North Island Spectacular, Travelled on 12 November 2017
Fabulous holiday in a beautiful country. All pre booked arrangements worked faultlessly and accommodation was of the highest standards. Specific highlights were Bay of Islands (especially ‘hole in the rock’ boat trip), 90 mile beach drive and Gannet tour in Napier. Disappointing were Waitomo and Rotarua as, although they are amazing places, they have become much more commercialised since our first trip there 20 years ago. I would not rush to go back to either place. Overall though a great holiday very well organised by Discover NewZealand.
Karen South and Peggy Daniel, City to Mountains, Auckland to Queenstown 16 Day Tour, Travelled on 13 November 2017
Overall, the self-drive tour was as described. The accommodations provided were generally as described and all accommodations and tour providers had our registration information so they all went smoothly. The tours we purchased provided what was promised (whales, penguins, kiwis, etc.). It was a very tight timeframe for all that we saw so we did not have the luxury of a lot of sightseeing in any one city, but we went for an overall view of New Zealand and we certainly got that! Gorgeous scenery and great people! Thanks to all who made are visit so enjoyable!
Julie & James Runstrom, 12 Day Glaciers and Overnight Fiordland, Travelled on 25 November 2017
We booked a 10 day South NZ tour through Christina and couldn't be happier with our vacation. Our trip was meticulously planned down to all the hotels, and pick-ups.
Chay Keng Fai, Foong Kiew Lye & Wei Hong Oliver Chay, 4 Day Glacier, Queenstown and Milford Sound Highlights, Travelled on 22 November 2017
I had a wonderful trip organised by Discover New Zealand and will recommend to my friends for their trip to New Zealand. Definitely engage them again for my next trip to New Zealand.
Tom & Diane Dickinson, Discover the Nature Wonders of the South Island, Travelled on 26 November 2017
This was a wonderful introduction to a great variety of sites on the South Island of New Zealand! We really appreciated the attention to detail that Shelley put into designing this for us. It was challenging to try to see and do as much as we did, but we would not have cut anything out. We certainly have some great ideas where to visit and spend more time when we return!
We were very pleased with the accommodations selected. All were wonderful and each had a different character. We hesitate to choose a favorite as they all had unique charms. The only one that had any negatives to speak of was the boutique hotel in Queenstown. Although very unique and striking, it was a bit noisy as it was on a busy street and the parking was problematic for us. Since this was more of a city experience than any of the others, this has to be taken into consideration. Our accommodation in Christchurch was in the city center, but was more of a Bed and Breakfast experience and very quiet. Everyone was very hospitable and helpful, the smaller B & B type lodgings had a more personal touch as can be expected. When we return, this is the type of lodging we will select. One of us was the driver and the other the navigator. The driver was new to driving on the left, but had little difficulty getting used to it with the nice Toyota Corolla (with trunk, not hatchback, which was nice) and reminders to keep left. We did not fully anticipate that driving the roads would take as much time as it did. This was partly due to unfamiliarity at first but just to reiterate that the roads are mostly two lane and only when they were straight were we able to go the speed limit comfortably. On the plus side, the scenery is fantastic. The stretch to Picton had road construction and a diversion of traffic from the coastal highway. We were a bit nervous about the time to get from Queenstown to Milford Sound as we saw warnings that it could be very slow going. We had no problem on the day we traveled, but it is worth a warning regarding the potential slowness if you have a particular deadline (as we did). The New Zealand drivers are very courteous, no problem there. We did have our front end bumper scratched at some point, probably by a fellow tourist in a parking lot. The navigator found the GPS in the car to be very useful. The directions in the book were helpful, but could have been more helpful if distances (a bit more detail) were given. The pre-planned activities were all well chosen and except for the flyover of Mount Cook (which was cancelled due to weather) we had good weather for all. Good food also, everywhere we went, with a lovely New Zealand twist on things. Thanks to Shelley and Discover New Zealand for their assistance in planning a great experience for us in New Zealand. As we watch the snow falling back here in the states, we dream of: Delightful walks around the Arboretum and downtown in Christchurch. Enyouing the great breakfast at our wonderful lodgings. Walking the forest track around the town of Hanmer Springs. Soaking in the variety of hot springs at Hanmer Hot Springs as rain clouds gathered above us. Wonderful home cooked dinner enjoying the company and view across Okiwa Bay to the rest of Queen Charlotte Sound. Walking the Queen Charlotte Sound track, listening to the birds, watching the activity on the water. Eating green mussels for the first time in Havelock. Admiring the spiffy town of Nelson. Marveling at the view and surroundings at our lodge on the top of the hill. Kayaking in the beautiful, warm water at Abel Tasman, admiring the rocks and seals. Walking a beautiful nature trail in Arthur's Pass, learning about the native flora and fauna. Admiring the outstanding features of the western coastland such as the unique Pancake Rocks at Punakaiki. Helicoptering to the glacier, drinking glacier water, hiking with crampons. Walking to the viewpoint over Okarito lagoon, enjoying the fabulous view. Walks around Queenstown, on the lakes, on the stream at Arrowtown Admiring incredible beauty of the Milford Sound area. Viewing waterfalls and other sights in Milford Sound; experiencing the swells of the Tasman sea Kayaking from the boat in Milford Sound. Early rise on boat in Milford Sound to enjoy quiet and sunrise. Peaceful views and walks around Te Anau. Driving up the Otago peninsula to the Larnach castle, marveling at the views in every direction and the twisty, barely two lane, road. Relaxing while taking in the views from our perfect room at the Camp Estate of Larnach Castle. Admiring the amazing renovated Castle, one of a kind in New Zealand. Enjoying the wonderful gardens and grounds of the castle. Enjoying a fine dinner at the castle with interesting company. A morning visit to Dunedin, visiting the University just after graduation with picture taking of grads and proud parents. Immersed in the wildlife experiences and viewing of the Otago peninsula. First from the boat, then from land (the albatross nesting) and finally the nature preserve where we saw seals up close and the yellow eyed penguins coming back from gathering food to their nests. Wonderful, hospitable, people, rightly proud of their country!
Jo Lindsay Aspiras, Waitomo, Rotorua and Hobbiton 3 Day Experience, Travelled on 26 October 2017
I had wonderful time with this tour. Definitely will recommend this team to my family and friends and sure will I use this for my next travel in NZ :) The activities were perfect and allows me to meet new people. Since the group is small, it is more enjoyable and we didn't have to wait to loads of people during the tour. Accommodation is also few steps away from the shops and restaurants. Thanks too to Erynn Bell for helping me tailor this tour for me :) Great Job!
Duncan & Marina Black, The Winterless North, Travelled on 18 October 2017
Dear Laura Thank you for all of the arrangments, What a lovely place New Zealand is, I have fallen in love with both the country and people. we stopped at many more places along the way and took in some breathtaking countryside. Two out of the four accommodations were brilliant, with the first one not far behind, I would recommend all of these, especially Waipoua Lodge to anyone.Read more
the last one Lochiel Estate Vineyard was disappointing, we were lucky that we were the only ones stopping, as if all the rooms had been in use, the area would have been cramped. however, it was just a room, and the rest of the Journey more than made up for this. All of you arrangements made the tour very easy for us. We would like to take this opportunity to thank you for this. It was an unforgettable experience, and we realize that we need now to come back to the south Island.
Sasha, Ayal, Thayanaigee, Priyanka Naidoo & Carl & Ayla Bufe, Auckland to Christchurch Splendour, Travelled on 15 October 2017
Thank you for arranging a great trip. The accommodation, vehicle and recommendations were excellent. Particularly impressed with The Wharf in Tauranga, The Dome Penthouse in Napier and Vitners Retreat in Blenheim. We were fortunate to have great weather and a trouble free trip. Brilliant service from your attentive staff - Laura H.
Dinesh, Shakila, Chalana, Meshan and Shanil Perera, North to South 14 Day Family Wonder, Travelled on 7 October 2017
Excellent itinerary arranged for our family of five adults. Catered to our different interests, and provided enough rest & relaxation time despite a busy schedule covering both North & South islands in 2 weeks. Accommodation nearly always exceeded our expectations and comfortably suited a family of 5.Read more
Activities included, most notably Walter Peak dinner cruise and the Milford Sound Cruise were excellent. We highly recommend planning your trip with Discover New Zealand- nothing but the best service!
Miguel Barboza & Maria Kim, Land of the Hobbit Meets Bay of Islands, Travelled on 5 October 2017
The most lovely vacation in the most wonderful country we've ever visited!! We enjoyed our time in New Zealand on every step of our itinerary, which was very well organized, we would definitely recommend Discover New Zealand and its excellent staff for an unforgettable journey!!
Magderie Nel, 7 Day Alpine Express, Travelled on 29 September 2017
I had a magical time in New Zealand. Christina helped me book a great tour that accommodated all my needs as a lone traveler. I stayed in motels, but the accommodation was excellent, especially the room I got at Punga Grove Motel in Franz Joseph. The coach tours were extremely comfortable.Read more
Some of the buses had wi-fi (Thrifty Tours) and they were always on time, sometimes even early, picking me up directly from my motel. The sights and tours were also well organized with knowledgeable tour guides. I learned a wealth of knowledge about an entire country in only one week. It's been amazing and I hope to come again.
Anna Nolan, New Zealand Vista, Travelled on 27 September 2017
I really enjoyed my holiday in New Zealand. Waiheke Island was beautiful and I got to have dinner with friends who lived there. The team at Tawa Lodge were ever so friendly and helpful. All my tours and transfers were seamless and easy. I will definitely be contacting you when next I travel to NZ.
Sue & Roger and Melanie & Gary, Coast to Coast Family Adventure, Travelled on 25 September 2017
Shelley organised an amazing trip for the 4 of us. My husband and I have had many trips to New Zealand before and really thought we had a good idea of what to expect but we were blown out of the water by the excellence of the accommodation and the attention to detail of the daily guides to driving. The choice of places to visit along with the entrance tickets and suggestions of extra places we might like to see showed a real knowledge of each town we visited.Read more
The only concern was in Queenstown where our accommodation was in a building site and very noisy. The girl who booked us in (her office was about 200 metres away) pretended she didn't know there was work going on. Perhaps if she had informed us when we arrived to pick up the key we wouldn't have been so surprised. The good news is it was a great apartment which should by now not be in a building site as all work should be finished. There was no way Shelley would have known that they would start working there a week before we arrived. A wonderful trip and great value for money
Sarah Spangler, 10 Day Southern National Parks, Travelled on 16 September 2017
Had a wonderful time all together and felt as though I extensively saw the majority of highlights of the Southeren island. This was my first time traveling independently. I felt completely safe and had no confusion as to where to be and when to follow my intinerary!
Lisa Lam and Gordon Ho, Customised Waitomo, Rotorua and Hobbiton Experience, Travelled on 17 September 2017
The tour was well organized and made our life a lot easier. Annelise provided excellent customer service. The tour was really fun. Will highly recommend this tour to my friends.
Michael Gorman & Rick Hawkins, 10 Day Southern Icons, Travelled on 4 September 2017
Shelley, It's hard for me to believe how fast it all went as well; nevertheless, Rick and I have taken away wonderful memories of the adventure. I really did want to thank you for setting up what amounted to an amazing trip - the arrangements were excellent and your help during the trip - adjustments owing to bad weather and your help on recovery of the lost camera - were so appreciated - and professional.Read more
We enjoyed ourselves - it was the "taste of New Zealand" we were interested in. No worries on recommending New Zealand Fine Touring. The scenery (and people!) everywhere were fantastic. Some of my most enjoyable moments included the day spent out on Otago peninsula, the trip out to Doubtful Sound and the Dart River adventure. We had many other memorable moments as well. Sincerely, Mike Gorman
Karina, Snowy Cendrica, Jesslyn Chance and Riady Lukman, 5 Day Waitomo, Rotorua and Hobbiton, Travelled on 31 August 2017
Lauren has been very helpful prior, during and even after my trip. She's very responsive and quick in her reply. She also has good suggestions on tour/itinerary. Had an awesome time in NZ! Thank you :)
Wayne Yan, 10 Day Glaciers and Overnight Fiordland, Travelled on 28 August 2017
Excellent arrangements made by Discover New Zealand. From activities planning, to accommodation and transport, the travel agents have all of them well covered and tailor made. I have had a great time in the South Island for 10 days without any troubles. I had enjoyed my stay very much. Definitely would recommend this travel agency to my friends and family who wish to visit New Zealand!
Sarah Strand & Gary Dunham, A Customised Waitomo, Rotorua and Hobbiton Experience, Travelled on 12 August 2017
We started our honeymoon with four days in New Zealand, and wanted help with planning what to do in a short amount of time. Christina asked important questions to tailor activities specifically to us. It was clearly not just a cookie-cutter tour. We had an amazing combination of wine tasting, parks, zip lining, and general sightseeing and the price was very reasonable.Read more
Christina had a solution to everything. For example: We wanted to try zip lining on the first day, but if our flight was delayed we would have missed the ferry to get there. Immediately she came up with wine tasting on the island where we wanted to zip line, and a zip line later in Rotorua. We had an amazing time in New Zealand and cannot wait to go back. We will definitely be calling Christina when that time comes!
Catherine, Engato, Natividad Uy, 5 Day Southern Alps to the Southern Lakes, Travelled on 9 August 2017
Emma did a great job booking us our tour on such EXTREMELY short notice. New Zealand is stunning!
Tuan Minh, Thanh Tuan, Kiet Tuan & Phong Tuan To and Thuong Thi Dao, A Customised Southern Circuit Self Drive Tour, Travelled on 3 August 2017
Our experience with Discover New Zealand, especially through Erynn, has been great. Despite having only communicated through emails, the whole trip has been really smooth with little issues. Even during the trip, Erynn had been responsive with her emails and updated us with new information. The itinerary and driving legs were perfect as it allows time to both travels between destinations and explores the surroundings. We did not have to worry about any bookings since everything was already sorted. Yet, there was plenty of freedom for activities. There's nothing to complain about at all. We had an absolutely amazing time.
Jason Gaynor & Marissa Baker, 9 Day Southern Scenes, Travelled on 28 July 2017
Overall, everything worked out well. Erynn was immaculately patient with answering my gazillion questions throughout the planning and booking process, so that was greatly appreciated. The descriptions provided about the various activities in the itinerary were also extremely helpful while planning. Some other companies we initially considered would just list activities, but provide no information beyond that, so the way your company constructed and presented the itinerary was definitely one of the reasons we chose to use your services.Read more
That being said, it was confusing at times because the descriptions you provided weren't necessarily season-specific. The best example that comes to mind was the description of the Milford area and mentioning it might be possible to do a day hike on the Milford Track (even though it's closed in the winter). However, the confusion on my end was pretty short-lived, and we got everything sorted out. As for the trip itself, everything went great overall, but there are a few things I wanted to point out. First, maybe we missed the mention of this, but it might be helpful to make it abundantly clear that the reservation numbers in the booklet you provide will essentially serve as your "tickets" for the various buses and activities, and that tickets either won't be issued in advance, or they'll be issued upon arriving at the various activities. We initially thought we were missing our bus and activity tickets (other than for the gondola/luge in Queenstown which had actual tickets), and felt like we were taking a leap of faith by assuming the companies had all of our information. It turns out they did have our information, but for at least the first day or so we were a bit confused by the process. My other "just a heads up" is in regards to Te Anau. As we learned on Day 3, at least half of the businesses in town are either closed on Sundays or for the winter in general. That's obviously beyond your control, so I'm not complaining about that, but I just figured I would bring that to your attention in case it wasn't a known thing and future travelers ever have questions about things to do in Te Anau. Also, the hikes "from and around Te Anau" weren't all that close to Te Anau. I don't think any of them were actually within walking distance of town, and so we would have needed to find a cab or something to get to them. The last thing about Te Anau was that our pick-up time (17:40) wasn't correct. We were walking back to our hotel around 17:00, and a van actually stopped and asked if were Jason and Marrissa because he had our luggage (to take to our bus). He said the time we were given by your company was incorrect. I don't recall what time he said it was supposed to be, but he said he had been driving around town trying to find us. I guess that was the silver lining of most businesses being closed that day because there weren't many people milling about, so fortunately he found us. So, I'm not sure if he was just early or if your company gave us the wrong time, but it's something you may want to look into. Again, everything worked out fine, and despite some of the feedback I'm giving here, your company arranged an amazing vacation and I will sing your praises all day long on social media and to my friends. Also, for what it's worth, the weather was amazing most of the time we were there so all of our activities went off without any real hitches. I know I can't technically credit your company for this, but it certainly helped make for a wonderful time in New Zealand. Thanks again for everything!
Megan Nutt, 8 Day Southern Discovery (Fly & Coach from Auckland), Travelled on 11 July 2017
A trip that was efficiently organised from picking me up from the airport to dropping me back there. Very flexible in adapting to my needs through the bad weather which impacted my trip. Extremely approachable- I could phone and email any time and it felt like chatting to someone I knew and nothing was too much trouble. I recommend this company and would not hesitate to travel with them again.
Francois Emond, Bay of Islands and Cape Reinga 3 Day Experience, Travelled on 12 July 2017
My trip to NZ was one of the best I've done over the last few years. All the trip was well planned and well done. I have no regrets doing business with Discover New Zealand. I would warmly tell all my friends to to the same and I would redo it again.
Glenda Kraemer, Luke Highfield & Kierra Davies, 9 Day Winter Highlights, Travelled on 10 July 2017
Hi Jane I cannot explain how amazing our holiday was, what a BEAUTIFUL country!! I have the most incredible photos to look back on (and brag to others) and the best memories of unbelievable experiences. We honestly took full advantage and saw so much, we were exhausted by the time we got home after all the sightseeing and experiencing. I have to say that the night at the Hermitage was absolutely stunning! The snow storm was a cherry-on-top of staying in such beautiful surroundings, and learning to put snow chains on will not be forgotten.Read more
The turquoise colour of the water in the rivers and lakes is spectacular, I have never seen 'un-photoshopped' scenes like this. Queenstown was so unexpected, what an amazing city, so much going on that we struggled to sit still. Also experienced an Ice Bar for the first time ever, what a fun and also freezing experience. Kierra absolutely loved the snow and we almost couldn't get her to come inside, she also loved ski school (I think the hot chocolate helped entice her) and definitely did much better than Luke and I on the slopes :) One thing I learnt that wasn't expected is that New Zealand make (BY FAR) the best pies I have had anywhere else in the world, not sure what the secret is but I would travel back for the pies. I could go on-and-on about so many things. Overall we ate way too much and slept way too little, and don't regret a thing! Will be on a diet (no pies) for a while now. Thank you so so much for all your help and recommendations, we feel so lucky to have been able to experience such an incredible country the way we did and I hope that one day I can send my parents to do the same, it is definitely a place for everyone's bucket list. Thank you, thank you, thank you, Glenda
Walter Griao and Kelly Campos Misawa, Customised North Island Highlihgts Tour, Travelled on 8 July 2017
Dear Annalise Thanks to you we had an amazing time, wonderful experiences and gorgeous pictures in every place we visited in New Zealand. Next time we are Looking forward to exploring the South Island so we will be counting on you to do our next trip to New Zealand !!! Kings regards Kelly
Mae Yoong Tan, Chin Boon and Yu Wey Lim, Auckland to Christchurch Ultimate Explorer, Travelled on 3 July 2017
We were utterly impressed with our tour specialist Salli Smith's arrangements and prompt communication with us. The tour was tailored and customized flawlessly according to our request. The coach drivers, both Intercity and Great Sights were mostly friendly, helpful and enthusiastic in delivering commentaries throughout our journey. Withal to that, all pick-ups were on time without any significant delay in schedule. We had a great time from North Island to South Island. The scenery along the coach rides were certainly breathtaking and spectacular. The accommodation arranged for the entire span of the trip met our expectations.Read more
Overall, the entire tour went smoothly without any hitch or hassle. We also had a great time for most of optional tours and activities that were arranged for us, with the most irrefutable and memorable ones being Franz Josef Glacier Heli-hike, Milford Sound Cruise and Queenstown Gondola to Bob's Peak. We would like to extend our deepest gratitude and special thanks to Salli Smith and New Zealand Fine Touring for the professional and fantastic arrangements. We will definitely recommend New Zealand Fine Touring to our friends and relatives.
Sherry Wang, Alpine Explorer, Travelled on 27 June 2017
Sara has been very helpful prior, during and even after my trip. She's very responsive and quick in her reply. She also has good suggestions on tour/itinerary. Had an awesome time in NZ! Thank you :)
Gina Justice and Kenneth Giuliani, Customised 8 Day Upper North Island Adventure, Travelled on 25 June 2017
Hi Annelise, Just a quick note to share that my husband and I had the BEST time in New Zealand!! Everything went perfectly!! We have not stopped talking about our trip and now we are huge advocates of traveling to NZ to our family, friends and co-workers. I'm thinking we have convinced a few people already - didn't take much effort though, they saw our pictures on Facebook - ha. Thanks for all the help, I know it was all last minute. Thanks again. Gina
Vincent Camacho & Eugene Santos, Luxury Auckland to Wellington 9 Day Highlights, Travelled on 20 June 2017
This was one of if not the best vacations ever. Erynn and the Discover New Zealand crew took the stress of planning this vacation and allowed us just sit back relax and enjoy the time we had in NZ. Erynn took note of what we wanted to do and how we wanted to spend our time and created an itinerary that met every expectation. The accommodations she selected were top notch and out of this world. We are not sure we could of found the luxury accommodations she did. Erynn clearly understood what we were looking for to celebrate 50 years of being alive.
And when the weather did not cooperate for one of the tour packages -- Discover New Zealand was there to assist on alternatives. We truly appreciated the care and attention to details that Erynn took to make this a truly stress free and enjoyable experience. We will be back to trek the South Island.
Robin Lush, Your New Zealand Scenic Highlights Tour, Travelled on 23 June 2017
I cannot recommend more highly the trip that Kelly planned for my two weeks around both islands. Everything was stunningly beautiful and I was so lucky with the weather, literally cloudless blue skies every day. Kelly was able to customize and change the trip to suit my requirements. I found the commentaries on the Inter City coaches most helpful giving me a great background to the country. The motels were excellent so do not worry about accommodation as they all had free wifi and cooking facilities if you didn't want to eat out. Just do not forget a camera and battery charger as you will need one, I also took a laptop so I could download the pictures on a daily basis.
Mathew Lunec & Katherine Meyer, A Customised 14 Day New Zealand Grand Tour, Travelled on 17 June 2017
Thanks to Christina, who was exceptionally helpful in putting together our itinerary. She was able to bespoke it to our needs and everything was hassle free. We had a great time in NZ, accommodation was just right and also the driving distances were very manageable. We thoroughly recommend Christina and Discover New Zealand
Robert Hargreaves, Auckland to Christchurch Ultimate Explorer, Travelled on 17 June 2017
Hi Natalie, just a few lines to thank you for the wonderful holiday you put together for me. I knew I would be testing my luck trying to take in all the beautiful sights on offer on the South Island in late June early July but as luck would have it I had terrific clear days to take in all of the magnificent visual sights. All the bookings went very smoothly and I didn't experience any hic-ups which went a long way towards enjoying the holiday. Thank you once again, and I would have no problems in recommending you personally and your company to my friends and family on their trips to beautiful NZ. Regards Bob.
Robin Lush, Your New Zealand Scenic Highlights Tour, Travelled on 23 June 2017
Hi Kelly Just to give you some feedback which might help other travellers. Bella Vista Rotorua had free wifi has SKY TV Totara Lodge Trentham had free wifi has SKY TV Aldan Lodge Picton had free wifi but no Sky TV yet Bella Vista Christchurch had free wifi has SKY TV Blue Peaks Lodge Queenstown has free wifi has SKY TV Punga Grove Franz Joseph has free wifi but reception in the area is awful so doesn't matter where you are, has SKY TV I would pick the Ibis for Christchurch as it is a better location in the town centre rather than the Bella Vista which is a 20 minute walk into town. There is only one close restaurant for the Bella Vista, a perfectly good one two blocks away, but there is a lot more choice if you are at the Ibis and the hotel prices are the same. Length of time in each place for purely sightseeing I would suggest Auckland 2 full days Rotorua. For me it worked well the way you had it stopping on the way Wellington 2 full days Christchurch 1 full day Queenstown. If you do not want to do extreme sports like jet boating,ski-ing, bungee jumping then probably 2 days minimum. Walking is a little icy uphill/downhill at the moment. By the way the Ben Lomond walk is a 5 hour round trip and at the moment there is snow and ice on the trail so suggest people wear walking shoes/boots at this time of the year and not trainers. Summer time it will be easier. If they want to do other activities away from the cities than that is extra time. Overall thoughts if there were better motels than Bella Vista I would go for them, they are a bit more basic than the ones in Queenstown, Lower Hutt and Franz Joseph, they have a lot more space in the room. Just another thought, whilst the Trans Alpine was great, it didn't have the same effect at the end of the trip because one had already seen more spectacular scenery. What I would do is reverse the journey from Christchurch so you see it before Queenstown and Mt Cook, if that fits your schedule. Again not sure if the train on Sunday is a good idea, there were 10 middle aged Kiwis who wanted the whole carriage to hear every word for over 4 hours which only got worse with the alcohol. Regardless of that you did a great job, I had a wonderful time. If you want to ask me any questions please feel free to do so. Many thanks Robin
Kurtis Krug, Kurt & Kim's Anniversary Adventure, Travelled on 13 June 2017
My wife and I spent 10 days on touring the south island and had a wonderful time for our 25th wedding anniversary. The activities were a lot of fun; a jeep tour out of Queenstown, a cruise of Doubtful Sound, a spectacular dinner with a view at the Stratosfare Restaurant (Get the premium seating, it is so worth it). The highlight of the trip was the twin glacier helicopter flight in Franz Josef, amazing. The driving was easy, we had a RAV 4 with GPS, perfect for the two of us.
There was wonderful scenic views everywhere we went. Sarah our travel assistant was fantastic and very quick to respond to any changes we requested. I would highly recommend booking with Discover New Zealand they were great !!!!.
Laura Mcstravick Lyons, Waitomo, Hobbiton and Rotorua Te Puia Evening Experience, Travelled on 15 June 2017
Dear Discover New Zealand, I am still talking to family & friends about my wonderful trip to New Zealand, initially I was over for business and had two days to spare. I've always wanted to not only visit NZ but learn more about the culture and embrace everything it had to offer. I managed to also get tickets to see The All Blacks play in Auckland. But I knew I needed to try my best to explore a little more. I contacted Discover New Zealand given I was extremely busy and worried I wouldn't have time to plan my trip (being a full time working mother), I also didn't really know what I wanted to experience. But then I was introduced to Joanna Bulluss!! What a star she is. . . after recommending a few options, she really got me excited to the point I wanted to squeeze in more within the two day window I had.
I was a little worried about how tight it was going to be from one event to the next but Joanna had organised it all beautifully. On my first night the last event I went to was Te Po (Indigenous Evening Experience) and when I walked outside I was just about to ring a taxi when a private driver tapped me on the shoulder and told me that Joanna had organised him to pick me up!!! I was not only amazed at her organisation skills but how caring she was ensuring that I was looked after! I was very thankful as I wont lie I was by myself and it was pretty dark so having my 'guardian travel agent' be looking out for me at all times was just heart warming. Even though it was only for two days I had the time of my life and everyone couldn't believe how much I was able to fit in during the time I had - all thanks to Joanna!!! Therefore, I can't recommend Discover New Zealand enough especially Joanna Bullus whether it be for some activities to do while traveling for business or maybe your a mum like me and you want to have a quick adventure! I can't wait for my next mini adventure. Thank you so much Joanna for looking after me. Best wishes, Laura
Danny Li, A Customised Southern Icons Self Drive Tour, Travelled on 13 May 2017
Christina Brockie of Discover New Zealand was a true vacation planning professional. She was knowledgeable about the New Zealand geography, favorite places to visit and fun activities to do. The trip plan she developed for me was well thought out, thorough and meticulous. While we were planning for the trip, she was enthusiastic and patient despite seemingly endless questions and changes from me. She gave me sound advice on potential financial liability on a rental vehicle and how to manage it. I had all the necessary travel information in the documentation which she sent me the first day I arrived at Christchurch.
Not only she had developed a great trip for me, but she and her colleagues also were just as eager to step in and offer assistance when things did not go exactly as planned after the trip had begun. I have had a wonderful and truly memorable vacation in New Zealand, and Christina was instrumental in making that happen. Discover New Zealand is truly fortunate to have Christina because she is knowledgeable, highly motivated and passionate in her work. Here are some comments specific about the trip. The accommodation was generally good except for Econ Lodge Canterbury Court, Christchurch. The reason was because the room was cold due to insufficient heating. The accommodation at Geraldine was a pleasant surprise as it was arranged at the last minute due to an unplanned event. I loved its whirlpool and the room’s European style. Picking up and dropping off at Christchurch Airport was a nice touch. Of all the activities, I think I liked the Twin Glaciers scenic helicopter ride the most, followed by the Milford Sound cruise, and then the Shotover Jet boat ride. I was totally mesmerized by the Lord of the Rings landscape around Te Anau. I think a couple of events , the Te Anau Glow Worm Caves and the TSS Earnslaw cruise to Walter Peak, would be more interesting if both activities could be scheduled when there is still daylight. Since both activities involved travelling by boat first and because it was already dark by the time I got into the boat, I couldn’t see the scenery along the way. However, I also understood the tight trip schedule probably had prevented you from setting them up during the day. The gourmet dinner was just fabulous. All in all, it was an excellent trip and thank you Christina for your great effort!
Liv Marcolongo - New Zealand Holiday Adventure
Just a short message to let you know that our New Zealand holiday was fabulous. Thank you very much for your exemplary organization. I could not find any fault with it. It was exactly what we wanted. As a travel manager of old I could not have done any better myself. When we tell people about all out meets and greets and how special we were made to feel they are amazed. If we would have driven ourselves I don’t think we would have had the same experience. If our health holds up we plan to go again in a few years and will definitely contact you again.
Many thanks and regards to you all. Liv Marcolongo.
Brett & Louise Furniss - Customised Southern Highlights Tour (Incl. Milford Sound)
I have recently had the pleasure of booking a tour with Heather.I would like to let you know how pleasant she has made the whole experience. She was efficient, courteous and extremely helpful, despite my occasional obtuseness.I commend her very highly, she is a wonderful asset for your team.If all New Zealanders are similar we are in for a wonderful time when we come touring.RegardsBrett Furniss
Kathy Walsh, Customised Discover New Zealand Tour. Travelled February 2017
We have returned from our wonderful vacation in New Zealand. Everything that your company arranged went exactly as planned. We so appreciate all that you did to make this dream vacation come true. We love New Zealand and hope to return some day. We will be recommending Discover New Zealand to everyone who is interested in travelling to your country. Thanks so much, Kathy Walsh.
I just wanted to say a big THANK YOU to you and your staff of your company for making excellent arrangements for our holiday trip in the South Island of NZ. We had a great time. Everything was very well organised and we had no problems anywhere. We would visit sometime again and will certainly use your services and recommend you to our friends as they travel to NZ any time. You have a beautiful country and we enjoyed seeing it.
Susan and Jennifer Towlin, Sweden
We fell in love with the real New Zealand you offered us just by getting from one place to another.
Trevor Morris, England
A memorable experience which will stay with us forever.
Kaushik Banerjee, India
We really loved the holiday and your marvellous country. We will definitely be back.
David and Jean Rawson, Ireland
Every day was different from the one before. We felt like we had ten separate mini-holidays in one.
Charles and Barbara Emerald, USA
Organising this holiday was about as easy as it could get. We liked the flexibility, met wonderful people and had all our questions answered.
Robert Lyon, England
We could not fault our last trip with you, so we decided to repeat the experience again – and it was even better.
Heather McGrath, Australia
Very well organised, pick up times were spot on. Great stuff all the staff and drivers. I would highly recommend your company to anyone I know coming to New Zealand.
Amanda Ladide, USA
Your delivery of documents and voucher system was great and so well organised – to the very finest detail. A really enjoyable trip that all went like clock work. Thanks everybody involved!
Briar Benbow, Australia
This tour was great, well planned and all went very smoothly.
Mary and Reg Wild, Australia
We had a very good holiday in your beautiful country – Thank you.