FAQs
Quick answers on costs, timing, driving, booking changes and the practical details that make planning New Zealand simpler.
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Travelling New Zealand?
Planning a trip to New Zealand can feel overwhelming, but we’re here to help. Our FAQ’s cover your most common questions like when to go, what things cost, how driving works, and what happens if plans change. This FAQ hub pulls the essentials into one place, so you can get answers quickly and keep your planning moving. If you can’t find what you need, or you’d rather talk it through with a real person, contact our team. We know New Zealand inside out, and we’re happy to help.
Making a Reservation
Found a suggested New Zealand holiday package you like? To make a reservation, you can simply click the "Get Quote/ Book Now" tab on the tour menu.
Follow the instructions and complete the details requested. The booking process requires a deposit through our secure credit card system (Visa and MasterCard only).
Get in contact with us if you are having trouble booking or need to make some small adjustments. We're always here to help and would be more than happy to assist you.
We accept Visa and MasterCard payments and process them via our secure credit card processing system.
This system is administered entirely by our bank (Bank of New Zealand) and Windcave (A secure online payment system).
When completing the booking form, the final stage is the payment process. From there, follow the instructions.
When your payment is made, the screen will display a reference number, and a receipt will be emailed to you.
We will automatically be notified of your payment, and one of our travel consultants will contact you to confirm your booking within 48 hours of payment. Once in contact with an agent, you can adjust your itinerary.
When booking, we will ask for a deposit payment of 20% of the quoted tour cost or NZ$250 per person - whichever is higher.
Occasionally, items such as domestic airfares may also need to be paid for at the time of the deposit. These are usually paid for immediately after you book, which means we will collect airfare payments along with your deposit. Your agent will advise you of items like this and explain the related T&Cs upon booking.
The deposit amount will be calculated automatically and displayed on the payment page.
The balance due date is displayed on the costs page of your itinerary.
If you've made a reservation well ahead of time, the remaining balance is to be paid 70 days before the start of your itinerary. If you've booked recently and your tour start date is less than 70 days away, you'll need to pay the remaining costs as soon as you receive the confirmation document for your tour. The final payment for a group booking is required 60 days before the start date of your tour.
We recommend confirming this information with your consultant.
We may have made some special arrangements that require payment in advance. We will advise you of this at the time of booking. Our itineraries have no hidden costs and pricing pages update instantly as you or our specialists make any alterations.
Yes. The payment system we use offers the highest levels of safety and security available.
The system we use is administered entirely by eWay -- a world leader in secure online payment technology -- and our bank, the Bank of New Zealand. When you click through to the payment system the transaction is completed within a secure page and the information entered is only seen by eWay and our bank.
Yes. You can choose to pay for your tour in another currency.
Choose your preferred currency on the payments page and our system will convert to other currencies using an indicative exchange rate
Paying in Your Local Currency
For example, selecting to pay us in $US will mean you will be charged that exact $US amount if your card was issued by a US bank.
Paying in NZ Dollars
If you choose to pay in $NZ using a non-New Zealand credit card, your credit card company or bank may charge you a currency conversion fee. This can sometimes be around 3% of the transactions. So check with your bank or credit card company first to determine your best option.
Note: the cost in currencies other than $NZ may fluctuate with exchange rate changes. We use the NZ$ price as the base cost.
If you don't have a credit card or prefer not to use one, please contact us so that we can supply all the information you need to make a direct credit to our New Zealand or Australian bank account.
If you decide to make payments via direct credit, please note that the payments need to be made in New Zealand dollars. If paying into the AU account this will be at our AU conversion on that day. Any bank fees incurred need to be covered by you. Depending on your location and bank, this transaction may take up to 10 days to process, so please keep this in mind while making the payment. Transfer the money as early as possible to avoid any delays. We won't be able to confirm your plans or make any arrangements until we receive the full deposit amount.
We recommend having a Credit card with you while travelling through New Zealand.
Even if you have prepaid for your arrangements, they may request your credit card details as a precautionary measure for incidentals. These may include charges for mini-bar, room service, and restaurant bills at hotels, as well as when collecting your rental vehicle. We recommend obtaining a Visa or MasterCard credit or debit card before starting your trip to New Zealand.
You can make partial payments through your online tour itinerary, select 'make/view payments' in the right hand side menu. At the bottom of this page is a white box showing the balance due, which can be edited. Edit to the amount you wish to pay, and then click through to process your payment through our secure credit card system.
If you have not made your deposit payment yet but want to split the deposit between travel companions or different credit cards, please get in contact with us. We need to make a small manual adjustment before you can enter the deposit amount in the white box. Once your full deposit payment has been received, we will be in touch to confirm this with you and can begin to book your holiday.
Yes. You can use as many different credit cards as you wish to pay for your trip.
The system processes each card individually and allocates to your account. So splitting costs between fellow travellers is easy. All you need to do when you pay the deposit is advise us you wish to split this across cards or fellow travellers and we will switch to multiple payments.
For the balance payment select 'make/view payments' in the right hand side menu of your online tour. At the bottom of this page is a white box showing the balance due and this can be edited simply edit to the amount you wish to pay and then click through to process your payment through our secure credit card system.
No. We do not charge an additional fee for paying with your credit card.
Yes. Your bank may charge you some additional fees for paying in foreign currencies, for example paying NZ dollars with your US credit card. We recommend contacting your card provider to confirm whether your bank or credit card company charges additional fees.
Many banks or credit card companies offer multiple types/conditions of credit cards and normally there is an option for a credit or debit card which does not have any foreign exchange charges - this option may give you the best currency exchange when paying for your trip in NZ dollar and whilst you are in New Zealand.
Paying in New Zealand dollars
Our tours are priced in New Zealand dollars. If you choose to pay with NZ currency your credit card supplier may charge you a foreign exchange/currency conversion fee, much like if you went to a bank and purchased foreign currency.
Paying with other currencies
We do give you the option to pay in an alternative currency. When paying with a credit card issued in the US and using US dollars, there shouldn't be any foreign exchange or currency conversion fee applied by your credit card company.
Currency conversion rates
Every bank or credit card company has a different foreign exchange/currency rate, which changes daily and usually is higher than online exchange information based on the share market. The only foreign exchange/currency conversion rates you should use are those of banks, credit card companies or ours, which our New Zealand-based bank supplies.
To be clear, any additional fees incurred at the payment stage are due to bank fees or currency conversions, not us.
Yes, we take reservations from all over the world for all our tours. Our bookings system accepts Visa and MasterCard for payments through secure technology.
We work with many agents from all around the World and we would be more than happy to help you book your New Zealand experience with your preferred local agent. To arrange this, simply pass our contact details onto your local agent, for them to get in touch directly and we will take care of the rest. Booking through your local agency can offer you the best of both worlds - with their support whilst you are at home and our fantastic team here offering full support whilst you are in New Zealand. When booking through your local agent we offer a range of different options to ensure we are working together to get you the best New Zealand experience.
Yes we like to know about anything that needs consideration on your tour, such as ability to walk up stairs etc. At the time of booking we do ask some questions related to medical conditions, we only then send more requests for select guided coach tours when required. This allows us to make any necessary arrangements.
Completing our booking form will supply us with the information we need to arrange your holiday.
The booking form asks you for the information we need such as names, address, phone number etc. We also ask for your flight details if you have those arranged already (if not you can still book and supply those later).
Requesting Special Requirements
There is a section on the form which allows you to add special requests such as dietary requirements or preferred bedding configurations or anything else you want to let us know.
Visa Requirements
The New Zealand government has introduced an Electronic Tourist Authority (ETA) and International Visitor Conservation & Tourist Levy (IVL). This is designed to strengthen border security and help smaller communities build the infrastructure to cope with the large influx of international visitors each year.
For all visitors from visa-waiver countries, the ETA is required in order to enter New Zealand. If you are not from a visa-waiver country, you will likely need a visa, and you should consult New Zealand Immigration.
It is best to carry a hard copy of your confirmation when you travel through the border.
The application for the ETA can be made online or via the NZeTA mobile app. The process should take about 10 minutes and must be undertaken prior to travel. It is advised you apply as soon as possible; be aware the process can take up to 72 hours. Make sure you have yours before you set off on your holiday. Payment for the International Visitor Conservation and Tourism Levy can be made at the same time.
If the application is made from the NZeTA mobile app, it will cost $17; online applications will be $23. The IVL (International Visitor Levy) cost is NZD $100. The IVL contributes directly to the tourism infrastructure and helps to protect the natural landscapes that so many come to enjoy. It is valid for up to 2 years and can be used for multiple entries into New Zealand.
All passengers travelling on a New Zealand passport, Australian passport or hold a valid resident visa will be exempt from purchasing the ETA visa and paying the IVL.
Take a look at the government website if you would like to learn more.
Travel Insurance
We strongly recommend that all of our clients seek local and professional advice on their specific insurance needs at the time of making their reservations to protect their investment. Travel insurance is there to cover you for any unforeseen or unexpected events. This could be anything from a flight delay that causes you to miss the start of your tour, a weather event that prevents you from getting to your next destination, or having an accident or becoming ill and requiring medical attention.
Most insurance providers can include medical coverage, cancellation or interruption cover, and many now offer coverage for COVID-19-related disruptions. Insurance should not be an afterthought, it should be considered and discussed from the initial planning stages of your itinerary to ensure you have the coverage you need.
No, the cost of the tour does not include any kind of insurance and this is not something we currently offer for any of our tours.
Travel insurance is strongly recommended for all trips. In the event you need to make a claim, our travel consultants can assist by providing supporting documentation, including a letter outlining your booking and any relevant circumstances. To ensure your claim is processed smoothly, please keep all receipts, tickets, and any other documents related to your claim.
Money, Credit Cards & Shopping
Only New Zealand dollars are legal tender in New Zealand. All our prices include GST, goods and services tax (or sales taxes).
In the major cities some stores may choose to provide pricing in other currencies and you may be given the opportunity to pay in your own currency via a credit card transaction.
We recommend converting your foreign currency at any branch of our large bank chains. Our five major banks are: ANZ, ASB, Westpac, BNZ and Kiwibank.
There are bank branches in almost every town but not note that most are only open Monday - Friday.
The rate offered by banks does not vary at different locations so changing money at the airport banks is the same rate as changing downtown Auckland.
Yes, credit and debit cards are a widely accepted form of payment in New Zealand for purchase at shops, restaurants, petrol stations and many more.
There is no need to carry around a large amount of cash as you will be able to use the wide number of ATM's to make cash withdraws using your credit and debit cards. Although New Zealand is a safe country, there is little need to have more than NZ$200 on you at one time.
You may wish to talk to your bank at home to order some NZ dollars for spending here, as this is a great way to familiarise yourself with what the New Zealand cash looks like and ensures you can have ease of making purchases as soon as you step off the plane.
Visa and MasterCard providers are the most commonly accepted. American Express and Diners Cards are not accepted in many places so its best to arrange an alternative card if this is all you have.
Before you travel to New Zealand you should notify your credit card issuer so that they can identify you will be making transactions in New Zealand and chat with them about the best way for your spending in New Zealand, to avoid any security issues or to minimise overseas transaction charges.
Goods or services purchased while you are here in New Zealand are liable for all local taxes, as mandated by New Zealand law.
However, there are a select few store who have a duty free agreement to sell items without GST applied. Items purchased at these stores are likely to be sent to the airport for collection, or shipped directly to your home overseas. Usually this is only possible on high value items.
Yes. All purchases in New Zealand are covered by Consumer Protection Laws.
For example: If you purchase a camera here in New Zealand that you find to be faulty when you return home, the New Zealand retailer is still responsible to either repair or replace the item according to the terms of the warranty or guarantee.
Visiting New Zealand
School holiday dates can vary slightly between schools, but most follow a consistent national schedule: 2025
20 December 2024 – 6 February 2025 14 April – 25 April 2025 30 June – 11 July 2025 25 September – 3 October 2025 20 December 2025 – 8 February 2026 2026
20 December 2025 – 8 February 2026 3 April – 17 April 2026 6 July – 17 July 2026 28 September – 9 October 2026 18 December 2026 – TBC
New Zealand offers a wide variety of must-see experiences across both islands. Key highlights include: Fiordland National Park, including Milford Sound and Doubtful Sound. Wildlife encounters such as dolphins, whales and penguins. The TranzAlpine scenic train journey. Geothermal experiences in Rotorua. The West Coast glaciers including Franz Josef and Fox Glacier. Exploring off-the-beaten-track regions with open landscapes and fewer crowds.
New Zealand may look small on a map, but travel distances and driving times can be longer than expected due to scenic routes and mostly two-lane highways. Allow at least 2 weeks to explore comfortably. Plan for slower travel between destinations (average driving speeds are lower than many countries). Factor in time for scenic stops along the way. Allow 1–2 days on arrival to recover from jet lag. Prioritise experiences rather than trying to see everything in one trip.
New Zealand public holidays can affect opening hours and availability, particularly in smaller towns. Some businesses may close, and others may apply a surcharge on these dates. 2026 New Zealand National Public Holidays
1 Jan: New Year’s Day 2 Jan: Day after New Year’s Day 6 Feb: Waitangi Day 3 Apr: Good Friday 6 Apr: Easter Monday 25 Apr: Anzac Day 1 Jun: King’s Birthday 10 Jul: Matariki 26 Oct: Labour Day 25 Dec: Christmas Day 26 Dec: Boxing Day 2026 New Zealand Regional Anniversary Dates
19 Jan: Wellington Anniversary Day 26 Jan: Auckland Anniversary Day 2 Feb: Nelson Anniversary Day 9 Mar: Taranaki Anniversary Day 23 Mar: Otago Anniversary Day 7 Apr: Southland Anniversary Day 28 Sep: South Canterbury Anniversary Day 23 Oct: Hawke’s Bay Anniversary Day 2 Nov: Marlborough Anniversary Day 13 Nov: Canterbury Anniversary Day 30 Nov: Chatham Islands Anniversary Day 30 Nov: Westland Anniversary Day 2027 New Zealand National Public Holidays
1 Jan: New Year’s Day 2 Jan: Day after New Year’s Day 6 Feb: Waitangi Day 26 Mar: Good Friday 29 Mar: Easter Monday 25 Apr: Anzac Day 7 Jun: King’s Birthday 25 Jun: Matariki 25 Oct: Labour Day 25 Dec: Christmas Day 26 Dec: Boxing Day 2027 New Zealand Regional Anniversary Dates
25 Jan: Wellington Anniversary Day 1 Feb: Auckland Anniversary Day 1 Feb: Nelson Anniversary Day 8 Mar: Taranaki Anniversary Day 22 Mar: Otago Anniversary Day 30 Mar: Southland Anniversary Day 27 Sep: South Canterbury Anniversary Day 22 Oct: Hawke’s Bay Anniversary Day 1 Nov: Marlborough Anniversary Day 12 Nov: Canterbury Anniversary Day 29 Nov: Chatham Islands Anniversary Day 29 Nov: Westland Anniversary Day
Both islands offer very different experiences, and the best choice depends on your travel time and interests.
North Island
Warmer climate with beaches, bays and coastal regions Geothermal activity in Rotorua Volcanic landscapes and national parks Major cities including Auckland and Wellington Subtropical regions such as the Bay of Islands
South Island
Dramatic alpine scenery and the Southern Alps Glaciers, lakes and fjords World-class hiking and Great Walks Wine regions and remote landscapes Adventure activities in Queenstown If time allows, visiting both islands is recommended. If you are short on time, it is better to focus on one island rather than rush both.
New Zealand is a year-round destination, with each season offering different experiences: Summer (December – February): Warm temperatures, long daylight hours and ideal conditions for outdoor activities Autumn (March – May): Mild weather, fewer crowds and vibrant autumn colours Winter (June – August): Snow-covered mountains and ski season in alpine regions Spring (September – November): Blooming landscapes, waterfalls at full flow and moderate temperatures The best time to visit depends on your interests, travel style and preferred activities.
New Zealand offers a wide range of accommodation options to suit different budgets and travel styles, including motels, hotels, luxury lodges and bed and breakfast homestays.
Motels
High standard and often comparable to hotels Self-contained with kitchen facilities (hot plate, microwave, kettle) Separate living and sleeping areas, ideal for families Some offer additional facilities such as hot tubs, pools and saunas
Three-star hotels
Good level of comfort with essential services Typically include restaurant and room service Strong value for money across many regions
Four-star hotels
High-quality accommodation with multiple room types Facilities may include gyms, pools and multiple dining options Often located in central or premium positions
Luxury lodges and hotels
Premium accommodation in scenic or exclusive locations Services may include private dining, guided experiences and spa treatments Internationally recognised for quality and unique settings
Bed and breakfast homestays
Hosted accommodation with a personal, local experience Comfortable rooms with ensuite bathrooms Often located in scenic or central areas
Premium bed and breakfast homestays
High-end version of traditional B&B accommodation Often architecturally unique or historic properties Focus on personalised service and quality finishes
The cost of travelling in New Zealand can vary depending on location, with more remote areas often being more expensive for everyday items such as groceries and fuel. Dining options range from casual takeaways to high-end restaurants, with prices reflecting the location and style of dining.
Typical everyday costs
Cup of coffee (flat white): NZ$5 – NZ$6 Glass of beer or wine: NZ$7 – NZ$17 2 litres of milk: NZ$4 – NZ$7 Food and dining costs
Main meal at a standard restaurant: NZ$30 – NZ$40 High-end dining: NZ$40 – NZ$100+ per main Lunch at a café: NZ$15 – NZ$29 Takeaway meal for two: NZ$30 – NZ$40 Breakfast or brunch for two: NZ$30 – NZ$60 Tipping is not expected but appreciated for good service Activities and experiences
Jet boat ride (family of 4): from NZ$299 Milford Sound scenic cruise: from NZ$70 per adult 30-minute scenic helicopter flight: from NZ$300 per adult Estimated fuel costs for self-drive tours
10-day South Island itinerary: around NZ$400 14-day North & South Island itinerary: around NZ$550 23-day North & South Island itinerary: around NZ$900 Saving money
Self-catering is often the most cost-effective option Most towns have supermarkets and fresh local produce Family pricing is often available for attractions
Preparing for your tour
All our self-drive tours include all accommodation costs, car rental (including insurance*), pre-booked activities and items that are clearly identified in your tour. Your tour is also inclusive of all local government taxes.
Items that are not included in the cost of your tour are:
Parking (unless specified), Fuel, Meals (unless indicated as included), Gratuities, Rental car extras, such as baby seats and additional insurance. our tours all include CDW (Collision Damage Waiver) insurance with minimum excess. See other FAQs for indications of costs for some of these items.
Smoking is prohibited by law in all cafes, bars, restaurants and other public buildings.
Smoking is not permitted inside rental cars, nor inside hotels or other accommodations.
Some properties are also smoke-free in their entire grounds. If this presents a problem to you please let us know.
New Zealand is a fairly informal country and very few places insist on strict dress codes. If you're spending time in one of the big cities then it pays to bring a tidier outfit for an evening out, otherwise comfort and practicality is key when choosing clothing for your visit. Layers are essential - as the weather can change rapidly. Natural fibres that draw moisture away from the skin like cotton and wool are the best for our climate.
Ensure you pack a rain jacket A wind and rain proof jacket is important to have when travelling here. As mentioned the weather in New Zealand is changeable, even in the height of summer. If you're heading to Fiordland National Park or the West Coast be prepared for a high chance of rain. These are among some of the wettest places on earth, but that in itself is part of what makes it so special.
Come prepared for water based activities. Many activities in New Zealand are based around water. On activities such as hikes or glacier walks you will usually be provided with suitable equipment - but if you're planning on going jet-boating, kayaking or swimming, don't forget to pack the appropriate gear.
Bring sturdy shoes for walking All of the walking tracks and paths are well marked and well maintained so comfortable walking shoes or sneakers. However, if you're planning to venture into the wilderness or tackle any of New Zealand's Great Walks, Hiking boots are a good idea.
Protect yourself from the sun The UV levels are particularly strong in New Zealand so be sure to bring a hat and at least 50 SPF Sunscreen.
Depending on where you are travelling from, it is likely that you will need a transformer. New Zealand operates on 230 volts (50hz), so appliances on other voltages will need a transformer.
Finding the voltage your devices operate on
Most devices state their operating voltage near where the power cord plug. If the voltage isn't clear then you may need to check on the manufacturer's website for more information.
Adaptors for New Zealand power sockets
You will also need an adaptor to suit NZ sockets. These can be purchased at the airport or online if you can't find one in your local stores. New Zealand sockets are usually three pins, rather than the two pin sockets that you may find in Europe and North America.
Getting New Zealand Currency before you leave It is a good idea bring a small amount of New Zealand Currency with you, so you don't need to spend time organising cash at the airport or at the bank on your first day. Your local bank may need to order New Zealand Currency so allow a few days for this in your trip preparation. If you for some reason are not able to get any currency before you come, all major kiosks at the airport should be able to help you.
Exchanging cash as you travel in New Zealand
You won't need a lot of cash at once, as exchanging cash in New Zealand is easy. Just get enough to cover small purchases on your first day, such as a cup of coffee or lunch. When you do need New Zealand Currency, any branch of a major bank including ASB, ANZ, BNZ, Westpac or Kiwibank will have the latest conversion rates, which are consistent throughout the country.
Carrying large amounts of cash while you travel in New Zealand
New Zealand has one of the highest credit card and eftpos usages in the world, so there is no need to carry large amounts of cash. Most retailers including traders at local markets and convenience stores accept electronic payments. This means you will be able to pay for virtually anything with your debit or credit card as you move around - and this is also the safest and most secure way to cover your expenses while you are in New Zealand.
Once you have confirmed your booking with us we will invite you to use our travel app. This will give you on-the-go access to your full itinerary with all the most up-to-date confirmations.
You will benefit from:
Interactive mapping, A messaging service, On location activity guides, Augmented reality and much more. This app is compatible with Android or Apple software and can be easily downloaded from the App Store/Google Play on your mobile. To find it search "Fine Tours Travel". Please include the quotation marks to find the app much quicker. You can get your login details from your travel consultant at any time.
New Zealand is the perfect place for group travel, simply because you can have something to inspire every member of your group without a huge amount of travel. Remember the last time you wanted to plan a group trip and many wanted a beautiful beach atmosphere and others wanted lush rainforest? Well, no surprise this can be achieved in New Zealand with less than TWO hours of driving. Don't mistake me for saying you can see it all in two hours, you seriously need a lifetime (trust me) to experience the rare beauty of New Zealand.
There are plenty of activities that are appropriate for all ages and physicality. Where there are age restrictions or perhaps different interests, we can absolutely find an alternative for those who are unable or not interested in partaking. Not everyone always wants to do the same thing, and that is ok!
Often apartment-style accommodation is the preferred type with this type of travel. There are some fabulous options in this range, especially for those seeking a touch of luxury, however, the quantity of these rooms is more limited than hotel accommodation, so booking in advance is essential.
Two vehicles, not one. If you are planning a self-drive holiday, often having 2 vehicles will be more comfortable than 1 large vehicle, as it gives more room for luggage and there are more options in terms of availability. This also gives the ability for the family to break off into groups if they've got different activities/interests for the day.
A great way to start the planning process in these situations is for everyone to write down their top activities, destinations, or even interests and give us the tricky task of creating an itinerary from there!
Rental Cars
Our tour packages include:
the rental costs for your car for the duration of your tour, airport and ferry terminal fees where applicable, additional driver fees, insurance (New Zealand sales tax). Tour costs quoted on our site automatically include full collision and damage waiver fees limiting your maximum liability. But we can arrange your tour with the level of insurance cover your prefer.
Note: you may be offered additional insurance to cover windscreens and tyre and other additional costs on collection of your vehicle.
All our tour itineraries are arranged according to the rental car company being used. In most cases, your rental car will travel with you on the ferry between the North and South Islands, making the journey simple and convenient.
In some cases, usually when travelling with Europcar, the vehicle cannot be taken on the ferry. If this applies to your itinerary, you will drop your rental car at either Picton or Wellington and collect a replacement car on arrival on the other side. Your luggage will be checked on board the ferry in the same way you would for a plane flight.
Most of the rental car fleets operate petrol (gasoline) vehicles for small cars and saloons. The larger SUV/4WD's, people movers and vans usually run on diesel. The fuel type is clearly indicated on the vehicle or check with the gas station staff or call us of you need help.
New Zealand rental car fleets mainly offer automatic gearbox vehicles. Manual cars are available with some fleets, but these tend to be only smaller cars. If you require a specific car type, contact the team for advice.
Most of the rental cars we arrange for you include full roadside assistance (breakdown cover). So if the car develops a problem help is just a phone call away. If your problem cannot be resolved at the roadside then contact us or the rental car company and a solution for a replacement vehicle will be organised as soon as practically possible.
Check with your agent today to see if you are covered.
We use only the most reliable car rental companies and have worked with them for many years. We know their fleets are well maintained and regularly serviced so you are safe behind the wheel.
Driving in New Zealand
You can drive in New Zealand if you have a current and valid overseas license or driver permit written in English, or accompanied by an accurate translation.
UK residents - with the UK phasing out the 2 Part Paper license and moving to a plastic card license please note the following:
If you only need the plastic card to drive in the UK, then that's all you need in NZ too i.e. you don't need to bring your paper license. If your license stipulates that you need both, then you will indeed need to bring both. If you only have paper license (i.e. no card), then the rental car companies in NZ will accept your paper license
The usual minimum age to rent or drive a rental vehicle in New Zealand is 25. In some cases, we have a special arrangement with rental car companies that may allow drivers from 21 years old. They must hold a current full license (not a provisional or learner's license). You may also need an English translation for an overseas license so please confirm before you travel.
If you have any questions about your ability to drive in New Zealand then check-in with our team of travel specialists. We will help where we can or point you in the right direction of reliable information.
In New Zealand we drive on the left hand side of the road - the opposite to Europe, USA, Canada etc. If you have not driven on the left hand side before there are a variety of helpful videos to prepare you and your consultant can advise. The best advice though is to take it easy at first and have your passenger as a co-driver to remind and help you become accustomed to driving this way.
New Zealand roads are generally very well maintained and very well signposted. Finding your way outside of large cities is very straightforward and our directions and maps assist you everywhere.
There are very few motorways or large carriageways in New Zealand with most roads being just 2 lane highways. This does mean that getting from A to B takes a little longer than you might be used to (work on an average of 80kph/50mph) but of course the fantastic scenery makes it worthwhile.
Open road speed limits in New Zealand are 100kph and it will be clearly signposted where this limit applies. In urban areas the limit is usually 50kph and again this will be clearly signposted.
Speed cameras are common around New Zealand and can be either mounted at specific locations or within mobile camera units and within police cars. If you speed there is a pretty good chance you will be caught.
Driving during winter in New Zealand is for the most part no different from any other time. Indeed, winter can be a great time to travel with less traffic and clear days. Extra care does need to be taken in some places where at times roads can be affected by snow and ice.
If there is potential for ice on a road avoid nighttime or early morning driving if possible. Icy road conditions are generally signposted, with regularly ice-affected corners permanently signposted and temporary conditions marked.
Some southern regions' roads can be affected by snow. But roads and highway conditions will be clearly signposted and, when necessary, roads will be closed. Main highways usually re-open within a few hours of heavy snowfall after road crews clear them.
In winter, you will need to carry snow chains to travel on snow-affected roads.
These include some popular and recommended routes like the Crown Range road, between Queenstown and Wanaka, and the road to Milford Sound. Snow chains are available to hire when you collect your rental car.
Winter driving can be very enjoyable. Quiet roads and clear days make for some of the best scenery. Simply adjust your driving to suit the conditions.
If you utilise a disability permit at home then you can obtain a temporary permit to use as you travel around New Zealand. To do this just let your consultant know and they will help you complete the application. Be sure you allow plenty of time to get this sorted before arriving in NZ.
Applying for a vehicle disability permit in New Zealand is simple. All you need to do is complete a short form and along with a copy of your current permit send the information to the CCS Disability action office here in New Zealand. There is a small fee.
Even better - when you book your tour with us we can get the forms and help you arrange this. Allow at least 4 weeks though to make sure its in place before you arrive into New Zealand.
Independent Coach Touring in NZ
An independent coach tour uses New Zealand’s national coach network while still providing a customised, door-to-door travel experience. You can relax and enjoy the scenery without driving, while your itinerary is tailored to your preferences. Unlike escorted tours, you won’t travel with the same group throughout or have a dedicated tour leader.
Simply contact our travel specialists by phone, email or chat. They will design a personalised itinerary based on your interests, preferred pace and travel dates, and guide you through the best routes and options available.
There are three main types: independent tours, escorted tours and small group tours. Independent tours offer the most flexibility, allowing you to choose where and when you travel. Escorted and small group tours follow set itineraries with a guide and fixed group.
Coaches are operated by reputable providers such as GreatSights, Grey Line, InterCity and RealNZ. They are modern, comfortable and safety-certified, with features like air conditioning, reclining seats and large panoramic windows. Some services also include onboard Wi-Fi and commentary.
Departure times vary depending on your route and itinerary. Your travel consultant will provide a detailed schedule for your specific tour.
Some coaches have onboard toilets, but all services include regular comfort stops approximately every two hours.
Coach sizes vary, but most can carry up to around 48 passengers when full.
Yes. Scenic rail journeys such as the TranzAlpine (Christchurch to Greymouth), Coastal Pacific (Picton to Christchurch) and Northern Explorer (North Island) can be included in your itinerary.
Weather FAQ
You can check long range forecasts for weather on the New Zealand Metservice Website.
New Zealand experiences four distinctive seasons, officially these are:
Summer: December, January and February Autumn: March, April and May Winter: June, July and August Spring: September, October and November However, the weather can be variable and does not always follow traditional seasonal expectations – summer, for instance, can be both very hot and very cold.
Summer
Expect an average high of 25 C (76 F) in the north to around 22 C (72 F) in the south.
Average lows (evening time) are 13 C (55 F) in the north to 12 C (54 F) in the south.
Autumn
Expect an average high of 20 C (68 F) in the north to around 17 C (63 F) in the south.
Average lows (evening time) are 11 C (52 F) in the north to 7 C (45 F) in the south.
Winter
Expect an average high of 15 C (59 F) in the north to around 10 C (50 F) in the south.
Average lows (evening time) are 6 C (43 F) in the north to 2 C (35 F) in the south.
Spring
Expect an average high of 18 C (65 F) in the north to around 16 C (61 F) in the south.
Average lows (evening time) are 9 C (48 F) in the north to 7 C (45 F) in the south.
Rainfall is generally consistent throughout the year between 7 and 11 days per month, but some regions (such as the South Island's West Coast and Fiordland) get drier during the winter months.
In the North Island snow mainly affects the high Central Plateau around Tongariro National Park where ski fields Whakapapa and Turoa are located. Other peaks such as Mt Egmont / Taranaki and mountain ranges also get snow but not in the way that will affect travel through surrounding regions. You are unlikely to experience snow anywhere but the Central Plateau in the North.
In the South Island almost anywhere can experience snow. The Southern Alps – stretching the length of the island – is entirely covered during winter meaning you’re never too far from a dusting of white. Canterbury, Otago and Southland generally get the most snow and this is why most of the ski resorts are based here.
New Zealand roads are very well maintained and well signposted. Local road maintenance crews are very used to the wintry conditions that some regions can experience and respond quickly to keep roads clear and safe.
Meals and Dining
New Zealand is known for its abundant and fresh cuisine. Described as Pacific Rim, it draws on inspiration from Europe, Asia and Indonesia. Being a small island country, food served in restaurants is seasonal and consequently, always fresh. Classic New Zealand dishes include lamb, bluff oysters, salmon, whitebait fritters and pavlova, the national dessert.
Every kind of international cuisine can be found in most places nationwide, although the larger cities have a much wider selection - as you would expect. While you're here be sure to try another kiwi classic, fish and chips on the beach. For specific dietary requirements, New Zealand caters well to those who are gluten free/vegan/dairy intolerant.
The cost of a restaurant meal including drinks will vary, but your bill should be roughly $100 and up for a couple, and a little more if you're at a fine dining establishment.
Expect to pay NZ$19 - NZ$40 for a main meal at a local restaurant, and NZ$30+ for mains at fine dining restaurants. A good hearty pub meal will be around NZ$30 for a main course.
Drinks cost between NZ$9 and NZ$15 for a glass of wine (depending on what it is of course) and a beer will cost you between NZ$9 and NZ$15.
A bottle of wine will cost anything from NZ$35 upwards in a restaurant or cafe.
New Zealand has a small population of Muslims but also welcomes many Muslim visitors who require Halal meals. This means there are plenty of Halal certified or specialist restaurants in New Zealand.
This comprehensive guide details restaurants and eateries offering Halal food in New Zealand and also prayer facilities. It is provided by Tourism New Zealand. Please check directly with the restaurant or facility to ensure the information is up to date.
Airport & Flying Information
Auckland International Airport is New Zealand's largest and busiest airport. It is the main airport for international arrivals into New Zealand and most flights directly from the US and Canada arrive and depart from here. It is located around 40 minutes drive from Auckland's central business district. Airport shuttle buses operate regularly or a taxi will cost around NZ$65.
More information on Auckland airport.
Christchurch International Airport is the main airport serving Christchurch City and the arrival point for long haul international flights into the South Island. It is located 12 kilometres from Christchurch's central business district or about a 20 minute drive or a NZ$30 taxi ride. It also supports a comprehensive domestic network between the main centres and regional towns.
More information on Christchurch Airport.
Queenstown Airport is New Zealand's fastest growing airport. It has been comprehensively refurbished recently to accommodate evening arrivals and increased international arrivals from Australia. The airport is located in Frankton, Queenstown, a 15-minute drive from Queenstown's town centre or is around a NZ$25 taxi ride or a smaller fee for a shuttle. It also serves as a busy domestic airport connecting to the major centres.
More information on Queenstown Airport.
Our preferred airline is Air New Zealand and the airfares we will book for you all have a luggage allowance of 1x23kg. However, if you are travelling with children you may also take a pram and a car seat.
If you are wanting to travel with sporting equipment this counts as part of your checked-in baggage and the usual weight allowance applies.
If you need more allowance, for a moderate additional fee you can buy a Prepaid Extra Bag before you fly.
Tipping and Gratuities
Tipping is not customary or expected in New Zealand however if the service or experience you encountered was exceptional and you wish to reward someone for a job well done a small gratuity would be welcomed. There are no set amounts or percentages, its usually a case of 'have a couple of beers on us' calculation.
Many bars, cafes and restaurants have a tip jar at the counter and it is common to put any loose change from your transaction in here when you order at a counter. Any kind of recognition is very much appreciated.
Sunrise and Sunset times
Jan: Sunrise ~6:00–6:25 | Sunset ~20:30–20:45
Feb: Sunrise ~6:30–7:00 | Sunset ~20:00–20:30
Mar: Sunrise ~7:00–7:30 | Sunset ~19:15–20:00
Apr: Sunrise ~6:40–7:30 | Sunset ~17:45–19:15
May: Sunrise ~7:00–7:25 | Sunset ~17:10–17:45
Jun: Sunrise ~7:30–7:35 | Sunset ~17:00–17:15
Jul: Sunrise ~7:20–7:35 | Sunset ~17:15–17:30
Aug: Sunrise ~7:00–7:15 | Sunset ~17:30–17:45
Sep: Sunrise ~6:15–6:45 | Sunset ~18:00–18:15
Oct: Sunrise ~6:30–7:00 | Sunset ~19:00–19:45
Nov: Sunrise ~5:55–6:15 | Sunset ~20:00–20:30
Dec: Sunrise ~5:55–6:05 | Sunset ~20:30–20:45
Jan: Sunrise ~5:50–6:10 | Sunset ~20:45–21:00
Feb: Sunrise ~6:10–6:50 | Sunset ~20:15–20:45
Mar: Sunrise ~7:00–7:25 | Sunset ~19:30–20:00
Apr: Sunrise ~6:45–7:35 | Sunset ~17:40–19:15
May: Sunrise ~7:05–7:30 | Sunset ~17:00–17:30
Jun: Sunrise ~7:40–7:50 | Sunset ~16:55–17:10
Jul: Sunrise ~7:30–7:45 | Sunset ~17:05–17:25
Aug: Sunrise ~7:05–7:25 | Sunset ~17:30–17:50
Sep: Sunrise ~6:15–6:45 | Sunset ~18:00–18:20
Oct: Sunrise ~6:25–7:00 | Sunset ~19:00–19:45
Nov: Sunrise ~5:45–6:05 | Sunset ~20:00–20:30
Dec: Sunrise ~5:40–5:50 | Sunset ~20:45–21:00
Jan: Sunrise ~5:50–6:10 | Sunset ~21:00–21:15
Feb: Sunrise ~6:10–6:55 | Sunset ~20:15–21:00
Mar: Sunrise ~7:05–7:30 | Sunset ~19:30–20:15
Apr: Sunrise ~6:45–7:45 | Sunset ~18:00–19:20
May: Sunrise ~7:20–7:45 | Sunset ~17:00–17:30
Jun: Sunrise ~8:00–8:05 | Sunset ~16:55–17:05
Jul: Sunrise ~7:45–8:00 | Sunset ~17:05–17:20
Aug: Sunrise ~7:15–7:35 | Sunset ~17:30–17:45
Sep: Sunrise ~6:25–6:50 | Sunset ~18:10–18:30
Oct: Sunrise ~6:30–7:00 | Sunset ~19:15–19:55
Nov: Sunrise ~5:45–6:10 | Sunset ~20:15–20:50
Dec: Sunrise ~5:40–5:50 | Sunset ~21:00–21:15
Jan: Sunrise ~5:50–6:05 | Sunset ~21:15–21:30
Feb: Sunrise ~6:15–7:00 | Sunset ~20:30–21:15
Mar: Sunrise ~7:10–7:40 | Sunset ~19:45–20:25
Apr: Sunrise ~6:55–7:55 | Sunset ~18:10–19:30
May: Sunrise ~7:30–7:55 | Sunset ~17:10–17:40
Jun: Sunrise ~8:15–8:25 | Sunset ~16:55–17:05
Jul: Sunrise ~8:00–8:20 | Sunset ~17:05–17:20
Aug: Sunrise ~7:30–7:50 | Sunset ~17:30–17:45
Sep: Sunrise ~6:35–7:00 | Sunset ~18:15–18:30
Oct: Sunrise ~6:35–7:00 | Sunset ~19:30–20:05
Nov: Sunrise ~5:50–6:10 | Sunset ~20:30–21:05
Dec: Sunrise ~5:40–5:50 | Sunset ~21:15–21:30
Jan: Sunrise ~5:45–6:05 | Sunset ~21:15–21:30
Feb: Sunrise ~6:15–7:00 | Sunset ~20:30–21:15
Mar: Sunrise ~7:05–7:45 | Sunset ~19:45–20:30
Apr: Sunrise ~6:40–7:40 | Sunset ~18:15–19:45
May: Sunrise ~7:25–8:00 | Sunset ~17:10–17:45
Jun: Sunrise ~8:10–8:25 | Sunset ~16:55–17:05
Jul: Sunrise ~8:00–8:20 | Sunset ~17:05–17:25
Aug: Sunrise ~7:25–7:50 | Sunset ~17:30–17:50
Sep: Sunrise ~6:30–7:00 | Sunset ~18:10–18:30
Oct: Sunrise ~6:30–7:05 | Sunset ~19:20–20:05
Nov: Sunrise ~5:50–6:15 | Sunset ~20:20–21:05
Dec: Sunrise ~5:40–5:50 | Sunset ~21:15–21:30
Cancellations and Changes
Changing the date of your booked tour is possible. However, bear in mind that changing the date may mean some of your previous arrangements are not possible, or costs may vary from those first quoted. If you do need to change your travel dates, the earlier you can let us know, the better. After carefully selecting the various accommodations and inclusions in your itinerary, the last thing we would want is for them to be unavailable when your dates change.
Your personal travel specialist will of course give you the best advice at the time to help you with your decision.
You can cancel your tour at any time for any reason however please be aware that cancellations fees may apply.
No one books a tour thinking they're going to have to cancel it, but we understand that sometimes life has other plans for us! Our full terms and conditions can be viewed here. We strongly advise that you purchase travel insurance that will cover you for any cancellation or interruption costs.
Consult a local professional travel insurance expert for detailed information on this.
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