When booking your New Zealand holiday, you'll be asked to provide basic traveller information such as names, contact details, and travel information. If you've already arranged flights, you can provide those details during the booking process, although it's usually possible to supply them later if needed.
The booking process is designed to collect the information needed to arrange your accommodation, transport, sightseeing, and other travel services.
Providing accurate information helps ensure your itinerary can be confirmed smoothly and without delays.
What information is required when booking?
The booking form will ask for standard travel information, including:
- Full names of all travellers
- Contact details
- Residential address
- Phone number
- Email address
This information allows us to create and manage your booking.
Do I need to provide my flight details?
If you've already booked your international or domestic flights, it's helpful to provide those details when completing your booking.
This allows us to coordinate airport transfers, accommodation check-in times, and other travel arrangements where required.
If your flights haven't been booked yet, you can usually provide these details later.
Can I request special requirements?
Yes.
The booking form includes an area where you can advise us of any special requests or requirements.
Examples include:
- Dietary requirements
- Bedding preferences
- Mobility considerations
- Accessibility requirements
- Special occasions
- Medical considerations relevant to your trip
The earlier we know about these requirements, the more likely we are to be able to accommodate them.
Why is accurate information important?
Providing accurate information helps avoid issues with:
- Accommodation bookings
- Flight reservations
- Rental car documentation
- Sightseeing arrangements
- Travel documentation
It's particularly important that traveller names match passports where required.
What if I don't have all the information yet?
That's usually not a problem.
Many travellers make a booking before finalising every detail of their trip.
If some information isn't available at the time of booking, your travel specialist can advise what can be supplied later.
Need Help Completing Your Booking?
If you're unsure about what information is required or have questions about the booking process, our travel specialists are happy to help.
For personalised assistance, contact our team.