We're proud to have shown thousands of people from all over the world around New Zealand. Read what they have to say about their Discover New Zealand Experience.
Owen, Thanks for the opportunity to share my feedback. I really appreciated the work you did to pull together a spectacular trip to New Zealand. You had great listening skills and immediately developed two potential itineraries that had all of the elements of fun, hiking, variety, and great accommodations. Interfacing with you via email and a quick conference call was simple and efficient. I appreciate the fact that I could formally schedule time on your calendar. Your email responses were quick and informative. Once we were on the trip and we had weather related challenges you reached out proactively so we could begin to re-plan. The dialogue/discussions on alternatives were appreciated and when you were out of the office your associates were up to speed on the issues and were able to respond on your behalf. Overall, it was an incredible and fun adventure. It is not too often that a dad gets to run around with his 25 year old son. You made this a phenomenal and memorable experience that both of us will remember for years to come. Thanks, Keith
Hi Lisa. Thank you for organising our trip. Everything went very smoothly with no issues. We thoroughly enjoyed our New Zealand holiday & really appreciated your support & input, A couple of minor points: - the accommodation in Rotorua was in an industrial area & a bit far from the city centre. -the Huka Falls cruise was a bit unnecessary considering that a better view of the falls was from the walking track. We did Waitomo Caves which was a great experience. The Māori Village & Hells Gate were great. Thanks again. Regards, David Talbot & Jenny Lombardo.
Hi Neisha. We’re back home now and slowly getting back into our home life. We wanted to thank you for your support and excellent service in our trip around South Island. Everything for our trip was organised perfectly!! I usually expect some challenges with bookings, something not communicated, systems failures, lost info, etc. But all was perfect! Amazing! We had such a good trip and timing was perfect. Managed to complete all our West Coast adventures in stunning weather and escaped just before the deluge and road closures. The accommodation you chose for us was, for the most part, terrific. The Christchurch accommodations were OK but all were small, poky and very basic motel rooms. Really appreciated you moving us to the Quest on Cambridge in Christchurch for our last few days in Christchurch. Terrific accommodation and a great base for touring the city. The Touring app was terrific. Had everything that we needed and constantly updated. Again, thank you so much for all your organising, Made our trip stress-free and easy. Had a fantastic time and lots on wonderful memories. Best wishes, Steve and Ali Pascoe.
All arrangements were perfect as per the itinerary. Thank you.
Thank you for your assistance and experience to help make my recent New Zealand self drive tour a enjoyable experience. I travelled the south and north island from tip to tow and experience the fantastic natural beauty of New Zealand along the way. Highlights from Milford Sound, the farmland and hedges, hot springs, cold water and views to enjoy combined with adventures like zip lines, jet boats or just chilling all with a high standard of accommodation. The Hire car experience from Eurocar was also trouble free and I would recommend this company. My few inquiries during my trip were all resolved efficiently and thank you for your Professional assistance - Regards Alan Grist
Harriet, Thanks for the itinerary for my NZ trip. Except for the issues at the end with the really bad weather around Franz Josef. You did jump in quickly gave me some options and took care of the bookings. Thanks also for the efficient way you took care of the refunds and changed bookings..I had a great time and NZ is wonderful place to holiday. Thanks again for the help and guidance. Cheers David
Hi Jon, thanks again for the great organisation and help of our wonderful trip through NZ! We had a fantastic vacation!!! Organisation was top, your tips and recommendations highly appreciated and everything went smoothly while travelling (ever the organisation of great weather worked :-) ). We'll definitely will recommend you! Thanks, Dirk & Sylke
Jon you did a great job on our itinerary thank you. Everything went so smoothly. No hassles at all with our airport pick ups, car hire, checking into our accommodation and tour bookings. The itinerary was really well worked out and (once we worked out we needed to allow extra time for the ubiquitous roadworks) we got to where we wanted to be without rushing or being late. A wonderful trip 🤩
Fantastic journey beautifully put together by Mackenzie. Accommodation choices were great, and the addition of the journey to Mt Cook was an unexpected bonus. Well worth having a driver to meet you in unfamiliar cities to make the arrival so much easier ( especially after an overnight flight!). Would use again when we travel to New Zealand.
We enjoyed our trip very much. Great weather except for the last 2 days. Unfortunately, helicopter flight was cancelled. Everything was easy to manage. A bit of miscommunication with the Rental Car people, but thankfully resolved quickly. Things to note- Car parking at Milford Sound is not $25 for 5 hours. Unless there late afternoon. Jet boat ride- they do not offer splash coat. Life jacket only. Highlight for me was Paragliding in Queenstown. May have to do a tour of the North Island next.
Hi, We had a wonderful time on our holiday. It was peace of mind to have everything pre-booked and the flexibility to alter the itinerary was fantastic. Kayla Bailey was very helpful and made the arrangement very easy. Thank you for a wonderful experience 🤗Regards, Karyn Cox and Anthony van der Nol.
Lydia was absolutely excellent as a consoltant and could not do enough to assist.
Looking back on the trip to the South Island, it was pretty much perfect. Spending so many hours each day on a tour bus got to be a bit tough but I know it was the only way to see as much as I did and thank goodness, I wasn't doing the driving! So, I really can't and shouldn't complain about that! Queenstown was crowded and touristy so I was very happy to have my hotel on the outskirts. Everything was still in walking distance. The tour buses were all good, all on time and the drivers really made a big difference. Some spoke a lot, gave a lot of history and information of the area we were going through. Others not so much. As I think I mentioned, if I had to do it over again, I would have spent another day in the Franz Josef area and taken a day off in Queenstown to make up for it. But that in no way is your mistake or some omission on your part. Just what I liked once I was there and didn't have enough time to see much of. I think if I had spent some time online really looking at these places while you were setting up the tour, I might have caught it. The helicopter ride was a blast! So glad I did it. Hadn't been in one since I was 16 and had forgotten how much fun they are.
We travelled from the USA and had a wonderful experience. Our itinerary was prepared by Harriet - discover New Zealand. Thank you!!
Everything went to plan as per our itinerary. Hire car was comfortable and spacious. Both the reps we met were very friendly and helpful. All the accommodation was comfortable - some of the apartments were fantastic and the overnight cruise to Doubtful Sound on the Milford Wanderer was superb. The app provided us with so much extra information which we found very useful. We would definitely recommend NZFT to others planning a trip to NZ.